Robert W. Email & Phone Number

Springfield, Missouri, United States

Paramus, Nj

The Senior Application Administrator is responsible to provide technical support to Infor operational application and departments within the Suez- North America Group. Responsible for solving real world technical problems, troubleshooting, monitoring and training clients/customers. This includes assisting in maintaining systems, quality documentation, quoting information, new product introduction, government compliance material, etc. This role requires working between multiple functional areas to ensure simple solutions are set forth to manage complex amounts of data.● Support multiple existing Infor EAM organizations for SUEZ NA Utility● Implement new organizations as Suez NA continues to grow● Maintain employee access levels to balance security, data integrity and business needs● Provide onsite support as issues arise● Create and maintain custom reports, grids, KPIs and charts● Update and configure EAM environments to meet changing business climates● Provide creative solutions to complex issues● Stay up to date on new and upgraded Infor EAM products to ensure that the organization is maximizing the system capabilities● Manage and leverage outside resources to ensure on time completion of projects● Provide leadership and support for all integration efforts ● Act as liaison between field, plant and technical personnel● Interpret, explain and discuss complex concepts to people with varying levels of technical knowledge● Promote usage and expansion of system within the organization● Develop, maintain and leverage relationships within and outside the company to achieve organizational goals● Develop/Implement system design per technical documentation● Assure technical solution functionality through testing and updates to the technical solution as necessary

Queens, Ny

Preparation and tracking of budget in excess of $300 million for all seven plant locations.Tracking and analysis of $150 million in ongoing multi-year projects through information obtained from Infor EAM, Great Plains and Microsoft FRX.Perform monthly budget variance analysis and rectify all outstanding issues.Infor EAM and Databridge system administrator for all 3 facilities.Project Manager for Infor EAM Upgrades and business intelligence data warehousing projects.Review and approve all invoices associated with plant projects.Ensure that all plant projects are progressing within prescribed budgets using information obtained from Infor EAM, Great Plains, Cognos and Microsoft FRX.Formulate cost savings recommendations for the organization using all available financial data.Update and reconcile accrual reports for month end closing.Monthly, Quarterly and Annual reporting to senior level management within organization.Creation of Ad Hoc reporting as requested using information from Infor EAM, Great Plains, Cognos and Microsoft FRX.

Paramus, Nj

Manage, direct and coordinate all activities to implement United Auto Credit Corporation’s policies, procedures and practices concerning underwriting, applications, granting or extending auto loans and collection.Maintain, monitor and control collection activity and portfolio performance at or below 1.2% for over 30 day delinquency including repossessions.Maintain charge off levels at or below 4.75% of net outstanding.Maintain gross retail sales volume at $750,000 per month.Maintain satisfactory dealer relations with all dealers within branch territory.Effectively market and promote UACC’s program to all dealers within the branch territory.Train and manage staff in underwriting, verification, administration, collections as well as company policies and procedures.Work with local auctions to ensure that maximum sales proceeds are obtained for repossessed vehicles.

Middletown, Ny

Solicited new banking relationships within my prescribed territory in order to achieve the following goals:o $2.8 Million in loan acquisitionso $2.4 Million in new depository funds (savings, checking and certificate of deposit).Managed relationships with existing customers in order to grow banking relationship through cross sell opportunities.Marketed and promoted the HSBC Brand with every contact both professional and personal in order to strengthen the overall recognition of the organization. Assessed credit worthiness of subject companies prior to presentation to underwriting.Effectively prepared loan packages for presentation to underwriting by analyzing tax returns and/or financial statements for current and prospective loan relationships as well as general observations about the target company obtained during the interview and site visit.

Tarrytown, Ny

Solicited new wholesale, retail contract and loan acquisitions by selling the value of products and services that are offered by Ford Motor Credit Company to Ford, Lincoln, Mercury, Mazda, Jaguar and Land Rover retailers. Assisted dealer principals with increasing profitability by recommending new and innovative profit centers for their businesses.Managed the portfolios of 12 dealerships with a combined total of 328.7 million dollars in net receivables. This portfolio generated 32.8 million dollars in combined revenues for Ford Credit in 2005.Obtained branch goal of 60% or more of dealer retail contracts in relation to total dealer sales on a monthly basis through the use of both relationship-based and value-based sales techniques. Provided dealer training on all products and services offered, such as extended service plans, dealer web applications, wholesale financing, retail and lease contract administration, lease and balloon account termination, capital loans, mortgage loans and construction loans.Developed dealer contests and promotions to increase contract volume and service plan sales.

Master Of Business Administration (Mba), Accounting And Finance, 3.6

Bachelor Of Science (B.S.), Psychology