Robert Walden Email & Phone Number

Scottsdale, Arizona, United States

Gilbert, Arizona, United States

Chandler, Arizona

Administer existing Northrup Grumman networks throughout the greater Phoenix Area. Including all layers of the network. Architect classified networks to support mission critical functions. Design physical support for existing network infrastructure.

Chandler, Arizona

Administer existing Orbital networks throughout the greater Phoenix Area. Including all layers of the network. Architect classified networks to support mission critical functions. Design physical support for existing network infrastructure.

Tempe, Arizona

Manage the Network of L-3 Warrior Systems, Electron Tube Operations. Multi-Cisco device network including ASA and VOIP. On top of managing the network I also perform functions as the Information Security Systems Manager. This includes performing security audits on classified systems for unauthorized access and changes persuant to Department of Defense regulations.

Chandler, Az

As a Service Desk Analyst servicing Immigration and Customs Enforcement for the Department of Homeland Security I have several primary responsibilities. As an Outage Coordinator I am tasked with coordinating global outages between the Chief Information Officer and the affected sites. I am also tasked with granting access to multiple systems for Homeland Security personnel. In addition I am responsible for troubleshooting layer 1 and 3 issues for escalation to the NOC and local personnel.

Mesa, Az

I provide a one stop shop for most technical support needs for the company. I am responsible for the construction of all workstations in the office and ongoing maintenance of those workstations. This includes Windows maintenance, anti-malware/spyware/virus etc, networking and troubleshooting. I diagnose hardware issues, advise on repairs and replace as necessary. I have upgraded the machines from the XP through Windows 7. I also install any requested software to the workstations (Microsoft Office Suite, Gorilla etc).

Tempe, Az

Provide technical support for domain hosting, email troubleshooting, and web development. Experience in multiple web building tools. Experience in sales

The goal of a case manager is to provide the highest level of customer service to differentiate us from the competition. This is achieved in two ways, providing a single point of contact from beginning to end, and ensuring a high level of accuracy throughout. This requires a solid of understanding of the Financial Industry as a whole. In addition an extreme attention to detail.

As a Voyager Services representative my responsibilities were to provide investment guidance, customer service and long term retirement planning. I had to have an in depth knowledge of Vanguard's investment products as to provide the most suitable investments for the client. This involved understanding market conditions and the client's personal needs. I also had to be able to resolve any other items the client may have needed like additional statements.

Bachelor Of Interdisciplinary Studies, Business & Political Science

Activities and Societies: Intramural GolfComputer Science Engineering, Business, Political Science

Cisco Network Academy, Information Technology

Cisco Networking Academy