• Ranked in the top 20% of the performers in the company• Prospected leads to develop a portfolio, as well as increased income from existing customer base• Managed very large clients, handling over 20 accounts• Developed area processes, which increased +6 months in LTV (Lifetime Value) and 50% in NPS (Net Promoter Score)

• Conducted relationship management between client and agency, including accounts such as Konami, CFA Institute and Adidas• Coordinated all briefings and meetings involving the creation and design teams, providing on-time execution for campaigns• Participated in follow-ups to solve any problems regarding processes and programs, assist clients in general queries, and better serve and retain our customer base

• Assisted in all research efforts regarding public opinion on campaigns, previous ads, market scenarios, and target niches• Conducted client-agency meetings to understand the customer needs, budget, and overall objective, briefing the creative, design, and production team• Created reports to provide clients insightful information on campaigns, presenting results and raw data, as well as constantly monitoring ongoing projects and customers

• Contributed to the sales branch of the television network, preparing and evaluating all proposals for client media insertion during breaks in the company’s regular programming schedule• Partook in the entire life cycle of advertising insertions in the network’s shows, from planning to execution