Responsibilities:Department Lead responsible for the development and mentorship of 4 direct reports. Created and implemented system to allocate 18 employees across 10 different work streams. Identify and lead department initiatives some examples: agile process improvements, critical thinking in the context of QA, cross department training. Lead QA efforts by example with strong fundamental QA skills.Accomplishments• Selection of new test case management tool and successful adoption across entire department with best practices training.• Relaunched QA automation services team developing new revenue streams.• Called in to turn around a troubled project and improved customer quality score from 1 to 10 out of 10 over the course of 6 months.• Streamline department PTO approval and tracking processes.

ResponsibilitiesArchitect and execute QA strategy for Car2Go inventory and service management systems. Define all QA processes and refine development teams agile processes. Identify and implement automation where efficiencies can be gained.AccomplishmentsSuccessfully implemented high quality multi site rollout working under tight resource constraints and compressed timelines.

Responsible for development and execution of third party qualification program; interoperability testing including hardware and independent software qualifications; Establish performance baseline and create configurations to maximize performance to meet customer requirements. Creation, and execution of certification procedures; reporting tracking and troubleshooting of defects. Frequent interaction with strategic partners and customers; Continuous status reporting to Senior management on high profile situations.

Formulated an automation strategy for GTECH UK webservices project. Gathered requirements, evaluated automation framework, and executed the test automation development that received high accolades from the customer and GTECH management; Tackled continual customer support queries; Defined QA test cases and organized team test execution with continuous reporting on progress. Devised automation of webservices messaging with SOAP UI and SOAP UI PRO to simulate production scenarios Created system start-up scripts utilizing Unix shell scripting Implemented accounting balance automation of GTECH systems in the UK Educated teams on other projects with how to utilize automation tools for greater efficiencies Program Data driven testing scripts that place thousands of wagers in less than hour saving weeks over manual processes

Lead Creation and maturity of QA department by defining best practices, and ensuring QA processes are followed; Spearhead testing strategy for publication content on iPad, Sony Reader, Barns & Noble Nook, and web platforms; Assist with hire and on boarding andtraining of 12 new QA staff

Lead global QA teams launching new lotteries in 4 states and countries totaling over 200 million in GTECH annual Responsible for:Execution of Test PlansCreation of Test PlansTest Strategy documentsTest Scripts Estimate resources and timeline required to complete quality team deliverables, Detail this information and present it to Project Managers

-Plan and implement network expansion, services upgrade and network provider migration -Maintain and improve existing infrastructure through consolidation and efficiency analysis -Strategize technology integration in the classroom -Implementation of server maintenance and resource tracking processes -Teach High School Physics in preparation for higher education including, static physics, dynamic physics, electro-magnetism, and nuclear physics

-Team member responsible for hardware and software test of new and OEM products, including firmware and user interfaces. -Hardware and software tests include: Functionality (behavioral) Testing, Performance Testing, Regression Testing, Integration Testing, Component testing, System Testing, Environmental/Compliance Testing, Automated Testing. -Development and execution of test plans in accordance with relevant specifications, and relevant telecom requirements for telecom edge access software and equipment, -Estimation of schedule and execution of the test plan reporting milestones as they are met in project meetings -Clear communication of any discovered issues and the tracking of them using a issues database and administration of the Database -Detail results with a complete test report proving all exit criteria were met -Responsible for training new team members and mentoring new Quality Assurance Engineers