• Work closely with Sales, Finance, Legal and Supply Chain teams to guide the deal approval process from quote to contract• Manage the day-to-day sales routine to optmize productivity, revenue and profitability• Lead Salesforce implementation (responsible to adapt tool for the region, implement and train sales and engineer team)• Lead pipeline reports for Directors and shareholders;• Sales key user for SAP implementation• Help drive change management and training initiatives that support the company needs to grow faster and optimize the processes• Developed and lead a S&OP process with weekly meetings and sales forecast report

• Bring strategy and tactics for new capabilities and programs to support our overall mission for sustainable profitable growth and sales productivity across Latin America. • Seek improvements, implementations, optimizations and simplify all processes inside business.• Responsible for Lead Management by using Analytics and Business Intelligence tools and methodologies in order to support growth strategies on segments of interest• Coordinate and implement trainings on digital tools for the LA team• Develop with Dow’s Digital Marketplace Center new projects related to digital solutions according to Business needs and Market objectives• Understand customer needs and work cross Functions to achieve a better CX

• Responsible for working closely with Sales / Supply and Product LATAM teams to improve forecast accuracy and supply optimization• Implementation of OMP Tool• Increased accuracy of forecasting by eliminating 17 non value added activities and manual processes. Eliminated human interaction/steps by using the new OMP tool.• Forecast and Demand management in OMP tool• Responsible for coordinating the Latin America S&OP meetings

• Monitor and resolve customer enquiries and disputes, working on a regular basis in cooperation with Customer Service and Sales;• Weekly meeting with Sales team and business directors; participate in presentations of accounts receivable/credit information;• Responsible for training new colleagues of the team and other departments such as Customer service;• Establish and maintain a productive relationship with customers to encourage prompt and accurate payments;-Perform process improvement, verifying gaps and process critical path and implementing agile and standardized process, increasing resource productivity;• Credit Analysis and recommendation (evaluating the creditworthiness of each customer);• Forecasting (cash, risks, opportunities, past due level);

• Managed the interface between supplier and distributor across different functions (R&D, quality, sales)• Responsible for assuring that the CRM was properly updated on a monthly basis by the distributors• Trained distributors on internal processes and tools e.g. CRM and insite• Followed-up of samples/information of accounts requests• Monthly Report of projects LATAM• Kept Sharepoints updated• Processed and reported sales management costs, verifying if the expenses were within the company guideline and reimbursed the employees• Made KPI's to evaluate the distributors• Petty Cash reports• Controlled the office cash and administrative payments• Issued timely financial monthly reports to management in German

Country Sales Manager Assistant• Responsible for the monthly forecast plan prior to Material Requirement Planning (MRP)• Analysed and did the figures of the monthly sales report • Conducted market analysis and opportunity sizing of ingredients relevant to Clariant portfolio• ABC customer analysisGlobal Marketing support• Translation of presentations (English and Spanish)• Created customised customer presentations upon request of the sales team• Analysis of the launched products on the market with Euromonitor, Innova and Mintel• Supported in the Food Ingredients South America (FISA) exhibitionCustomer service• Entered customer orders in SAP and did the invoicing• Ensured on time delivery of goods to the customer