● Deliver second-tier HRIS support of the Lawson and Infor Global HR systems, resolving issues and/or brokering with key partners to achieve resolution● Interact and effectively communicate with internal business partners, IT&S and the support teams for our software vendors, while troubleshooting functional system issues.● Assist with development and maintenance of HRIS process documentation.

• Automate, generate, analyze, and distribute recurring HR metrics and ad-hoc reports to the appropriate stakeholders. Translate analytics into actionable insights and recommendations• Provided detailed reporting related to LOA, Active, and terminated employees including a multitude of various metrics i.e. pay, diversity, job history, to shareholders and department heads.• Coordination and monitoring of multiple HR systems, troubleshooting and resolving issues as they arise.• Demonstrated ability to effectively integrate, interpret, and present outcomes from data sources that are accurate, actionable, and relevant to internal teams and multiple divisions within the organization.• Reset employee accounts and passwords as well as conduct employment verifications along with SSN verifications.

• Coordinated and monitored supply chain operations for 9 branches. • Utilized various IT platforms to optimize shipping and transport procedures as well as streamline operations and identify the best ways to use the company’s resources to achieve goals.

• Developed warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.• Oversee daily operations, while controlling and managing inventory and logistics from multiple sites by utilizing Excel and Python for up-to-date inventory and shipping logs.

• Independently managed, hired, and trained employees to work honestly with our customers while selling the most profitable products, use of point-of-sale systems, and building customer support programs enhancing the stores customer loyalty.