Specialist in evaporation systems for protein industry. Working on establishing plate evaporators as the industry standard saving space and energy and extending uptime.

Principal consultant, helping companies with process engineering issues, such as technology selection, validation, debottlenecking, energy optimisation, commissioning and troubleshooting. Special expertise around compact heat exchangers in:• Process Industries• Power• Refinery• Petrochemical• Sugar and starch industries• Offshore oil and gas• Gas processingFocusing on the process around the product.Consulted with leading Plate and Shell Heat Exchanger manufacturer, developing the market and customer base for complex two-phase heat exchangers such as LNG, refinery and petrochemical. Grew market by €2.5m in one year.Consulted with world leader in evaporator systems, developing compact evaporator systems as a new product offering. This involved developing new tools for mass and energy balances, as well as physical property data.Consulted on heat exchanger integration into existing system where heat recovery was not possible and heating done externally. Regular guest lectures at leading universities on evaporation for Chemical Engineering undergraduates.

Responsible for developing the evaporation and dealcoholization systems businesses globally. Consolidating and growing existing technical knowledge, developing technical tools to reduce time to quote and manual input for engineering, including mass and energy balances and vessel and ducting sizing.Performed a market analysis and developed a strategy for approaching target markets. Nurturing relationships with existing customer base and networking with potential customers to gain trust at a technical and commercial level, getting added to global recommended supplier lists for major multinational companies.

Responsible for developing new business for the world leader in highly technical and advanced diffusion bonded heat exchangers. Focusing on power generation, and energy optimization in new and exciting areas, as well as traditional but yet unexplored process engineering and power generation markets.Achievements:• Analysed existing product portfolio, and identified core markets to target, coupled with structured and focused approach to developing them, learning new process engineering and power generation markets and applications in the process• Acted as a process engineering consultant within the power generation market to improve the overall gas turbine combine cycle• Worked with major gas turbine manufacturers improving their combined cycle efficiencies with compact exchangers and looking at the process, acting as a process consultant.• Identified new applications where product diversification would gain market entry, working closely with product development and third parties to ensure the correct product and field testing was done to achieve market acceptance• Developed strategy to defend market share from new competition, after the company had enjoyed a monopoly for over twenty years•Implemented new streamlined bid strategy to reduce the time to quote and increase the number of bids per person• Advised senior management on how to improve the business in all aspects, from sales funnel through to operations and possible acquisitions

Built new team to look at long term strategic new business development in heat exchangers in process engineering in the offshore oil and gas industry , position created after completion of strategy work in previous role.Achievements:• Built new technical and commercial team from scratch, balancing heat exchangers and process engineering with business development• Developed internal technical sales manual for new core target applications, building the process engineering knowledge around the heat exchanger• Rolled out strategy in key counties with local sales companies, done with a major workshop in Sweden and also local discussions, teaching process engineering and heat exchanger principles• Technical presentation for Gas Processors Association in London on latest developments in compact heat exchangers in natural gas• Worked across internal business units to create a company-wide best practice and knowledge sharing for technical sales in the heat exchangers in process engineering markets• Involved in integration team for difficult acquisition, acting as an internal consultant

Leading a team of Business Managers, with overall responsibility for developing business, strategic planning and implementation. Responsible for financial forecasting and expenditure.• Identified new business opportunities and successfully created a way to market, including training and market communications• Responsible for large pioneering R&D project, coordinating international team of multidiscipline stakeholders and ensuring the product meets the market demands• Developing and managing international key accounts• Major presentations to industry bodies and customers on technology conversion, often to over 100 people• Won frame agreement, with a major conservative Oil & Gas company, for highly technical process, which is traditionally done with existing and more proven technology• Introduced a “sell up” culture where more products are proactively offered than enquires received, increasing product mix and helping to “brick wall” against competitors• Developed new strategy for heat exchangers into the Oil & Gas industry, including new areas for R&D, and integration of acquisitions.• Troubleshooting and claims rectification, improving in-house design procedures• Team development workshops, increasing the technical and commercial awareness of products, and how to place them in a customers process• Identified gaps in knowledge within global sales force and ran training courses to increase confidence and enthusiasm for higher margin business• Working closely with other departments to better gain access to technology conversion opportunities

Global responsibility for developing evaporation business, market analysis and business planning. Also involved in producing commercial proposals, marketing and commissioning of technical equipment• Increased global market share by 15%, in an established market, by mapping the industry, identifying large potential and targeting new areas• Doubled sales volume in first 12 months, in both components’ and complete systems, predominately to new customers by strategic planning, targeting and stakeholder management• Reduced significantly capital and operating costs on many occasions, producing an economical model that is now used globally by Alfa Laval• Actively involved with managing project engineers for highly technical contracts and ensuring contractual requirements are met, overseeing an engineer in Denmark, directing their work and giving frequent feedback.• Cultivated Key Account relationships with several international companies through good relationships, working within clients’ team acting as a consultant. • Lead technically demanding troubleshooting, under sometimes difficult political conditions• Developed new applications and associated branding• Created and implemented both technical & commercial tools

Domestic responsibility for commercial and technical proposals and marketing of compact heat exchangers and evaporators in the UK and Republic of Ireland• Eight years' experience coordinating, supporting and encouraging an experienced team of sales executives, managing them indirectly to achieve the customer and segment focus needed to get the best results. This was done through building strong relationships and trust.• Responsible for managing and mentioning the junior members of the sales team, involved in recruitment and personal development of each individual.• Designed an effluent concentration system for an international pharmaceutical company using waste heat, which subsequently helped win the UK Environmental Best Factory Award for water and energy conservation