Proven Senior IT Leader with over 21 years of service in the U.S. Air Force, specializing in leading large-scale IT operations and propelling strategic initiatives. With a strong background in IT project management, operations, and process improvement, I have successfully managed teams of up to 175 personnel and overseen multi-million-dollar programs that streamlined operations and delivered lasting results.Key achievements include designing and executing a comprehensive telework strategy for 4,500 employees, maintaining business continuity and optimizing help desk services through ITIL-based frameworks, cutting return-to-service times by 14% over five years. As a certified PMP, PSM, and ITILv4 professional with an MBA and an active TS/SCI security clearance, I bring a comprehensive skill set that bridges technical expertise and strategic leadership.Passionate about workforce development, I have mentored and developed high-performing teams aligned with mission-critical objectives. Recognized for my ability to lead cross-functional teams, streamline operations, and implement innovative technologies, I am committed to driving excellence in IT management.Transitioning out of Active Duty in the Spring of 2025. Let's connect to discuss how my expertise in project management, IT service management, and leadership can add value and solve problems for your organization.