Robert Wise
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Robert Wise Email & Phone Number

Director of Account Management and Support at Descartes Systems Group at Descartes Systems Group
Location: Deer Park, Texas, United States 12 work roles 2 schools
1 work email found @descartes.com 1 phone found area 713 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email r****@descartes.com
Direct phone (713) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director of Account Management and Support at Descartes Systems Group
Location
Deer Park, Texas, United States
Company size

Who is Robert Wise? Overview

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Quick answer

Robert Wise is listed as Director of Account Management and Support at Descartes Systems Group at Descartes Systems Group, a company with 904 employees, based in Deer Park, Texas, United States. AeroLeads shows a work email signal at descartes.com, phone signal with area code 713, and a matched LinkedIn profile for Robert Wise.

Robert Wise previously worked as Director Of Support at Descartes Systems Group and Director of Account Managment and Support at Appterra, Inc (Formerly Summa Technology Group, Inc.). Robert Wise holds Bachelor, Business Management (Finance And Accounting) from Flensburg University Of Applied Sciences.

Company email context

Email format at Descartes Systems Group

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{first_initial}{last}@descartes.com
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AeroLeads found 1 current-domain work email signal for Robert Wise. Compare company email patterns before reaching out.

Profile bio

About Robert Wise

Multilingual, cultural sensitive manager of offshore support team. Excellent communicator, key part of the sales team. Solves client's problems by constantly communicating with them to keep their satisfaction with the company's services high to ensure a stellar renewal rate. Veteran expert for EDI, B2B, inventory management systems, and Track & Trace products.We help customers connect electronically, automate supply chain processes, and enhance collaboration and visibility among global trading partners. Led by a team of domain experts that understand supply chain business document processes and data compliance standards across a number of industry verticals, Descartes also provides B2B integration as a cloud service for its customers. The solutions helps manage and streamline a wide array of complex, mission-critical documents found in typical procure-to-pay and order-to-cash processes.

Listed skills include Software Project Management, Account Management, Documentation, Sap, and 72 others.

Current workplace

Robert Wise's current company

Company context helps verify the profile and gives searchers a useful next step.

Descartes Systems Group
Descartes Systems Group
Director of Account Management and Support at Descartes Systems Group
waterloo, ontario, canada
Website
Employees
904
AeroLeads page
12 roles

Robert Wise work experience

A career timeline built from the work history available for this profile.

Director Of Support

Current

Houston, Texas Area

- Supervises production support and customer support- Manages anchor accounts- Writes and maintains functional specifications- Manages software projects- Works closely with executives, developers, and other staff- Solution expert for EDI and B2B solutions; last line of defense for all support - Communicates with users orally in English, French, Danish, and.

Oct 2016 - Present

Director Of Account Managment And Support

Houston, TX

- Trains and supervises onshore and offshore customer support team in Manila, Philippines- Trains and supervises onshore and offshore production support team in Manila, Philippines- Training encompasses communications links, file formats, mapping, ticket system and database- Responsible for solid performance of multiple communications links to various.

May 2013 - Oct 2016

Account And Project Manager | (Kodak, Carestream, Basf, Womack, Robbins & Myers, Kgp)

Houston, Texas

- Manages projects through whole life cycle (specifications, development, testing, production)- Interfaces between customers and development team- Conducts regular client meetings, keeps project plans and reports on milestones- Sets and manages client's expectations and executes project deadlines- Manages billing, up-sales and client's documentation.

Jan 2009 - May 2013

Account And Project Manager | (Basf, Syncreon, Tronox, Kerr Mcgee, S&K)

Lannsys (Formerly Ec Outlook)

Houston, Texas Area

- Managed order management and shipment Track & Trace system for BASF- Supported all other order management customers- Managed vendor managed inventory system (VMI) for Tronox- Managed web EDI integration clients and their trading partner communities- Responsible for billing, upsales, and customer satisfaction

Aug 2005 - Jan 2009

Manager Production Support And Customer Support

Ec Outlook

Dublin, OH And Houston, TX

- Managed 2 full time employees in user support call center- Managed 4 full time employees in production support group- Automated ticketing by connecting error database with ticket system- Turned customer satisfaction around from poor to excellent- Functional owner of ticket system (SalesLogix)- Developed complex reports for executive management- Created.

Apr 2003 - Aug 2005

Project Manager Software Localization

Universal Computer Systems

Houston, Texas Area

- Translated and edited automotive dealership software into German- Lead a team of 4 translators- Software Modules included accounting, parts and sales- Translations included documentation, help files and program literals

Jul 2002 - Apr 2003

Community Manager | (Enron, Sysco Food, Honeywell, Lynondell Equistar, Sun Microsystems)

Ec Outlook

Houston, Texas Area

- Managed community of suppliers for Fortune 500 customers- Trained new users, supported current users on order management system- Wrote and edited end-user documentation

Mar 2000 - Jun 2002

Website Manager

Worldbynet

Houston, Texas Area

- Wrote and edited content on website for German expatriates- Managed freelance contributors- Assisted in marketing efforts

Mar 1999 - Mar 2000

Interpreter

Pasadena, TX

- Interpreted for team of German and American chemical operators - Chemical processes included Acrylic Acid and Butylacrylate units- Accompanied workers at all areas in the unit during shift work- Bridged and smoothed cultural differences

Aug 1998 - Mar 1999

Records Technician

Exxon Exploration Corporation

Houston Texas

Filed and withdrew drilling related material from records library

Feb 1998 - Aug 1998

Department Store Manager

F.W. Woolworth Gmbh

Hamburg, Berlin, Frankfurt, Munich, Erfurt, Bielefeld, Lampertheim, Germany

- Responsible for purchasing, sales, profit, hiring and firing- Worked in West-Berlin in November 1989, when the Berlin Wall came down- Re-opened 1st US retail outlet East of Iron Curtain in Erfurt, East Germany in 1990 with ambassador Vernon A. Walters

May 1987 - Feb 1992

Petty Officer 3Rd Class (E4)

Submarine Hunter Thetis

- Deputy department lead SONAR- Certified on active/passive RADAR- Voyages to Norway, Denmark, Scotland, and France- Liason to military attache in France during official visit to St. Nazaire

Oct 1985 - Dec 1986
Team & coworkers

Colleagues at Descartes Systems Group

Other employees you can reach at descartes.com. View company contacts for 904 employees →

2 education records

Robert Wise education

Bachelor, Business Management (Finance And Accounting)

Flensburg University Of Applied Sciences

Activities and Societies: - Worked at Motorola cell phone manufacturing as shift supervisor for shift of 100 temporary workers - Licensed.

Abitur, Physics And History

Foerdegymnasium Flensburg
FAQ

Frequently asked questions about Robert Wise

Quick answers generated from the profile data available on this page.

What company does Robert Wise work for?

Robert Wise works for Descartes Systems Group.

What is Robert Wise's role at Descartes Systems Group?

Robert Wise is listed as Director of Account Management and Support at Descartes Systems Group at Descartes Systems Group.

What is Robert Wise's email address?

AeroLeads has found 1 work email signal at @descartes.com for Robert Wise at Descartes Systems Group.

What is Robert Wise's phone number?

AeroLeads has found 1 phone signal(s) with area code 713 for Robert Wise at Descartes Systems Group.

Where is Robert Wise based?

Robert Wise is based in Deer Park, Texas, United States while working with Descartes Systems Group.

What companies has Robert Wise worked for?

Robert Wise has worked for Descartes Systems Group, Appterra, Inc (Formerly Summa Technology Group, Inc.), Summa Tg (Formerly Ec Outlook), Lannsys (Formerly Ec Outlook), and Ec Outlook.

Who are Robert Wise's colleagues at Descartes Systems Group?

Robert Wise's colleagues at Descartes Systems Group include Shuresh Shams, Ctmp, Tanja Peter, Michal Bako, Katya Juylova, and Nicolas Margittay, Cpa.

How can I contact Robert Wise?

You can use AeroLeads to view verified contact signals for Robert Wise at Descartes Systems Group, including work email, phone, and LinkedIn data when available.

What schools did Robert Wise attend?

Robert Wise holds Bachelor, Business Management (Finance And Accounting) from Flensburg University Of Applied Sciences.

What skills is Robert Wise known for?

Robert Wise is listed with skills including Software Project Management, Account Management, Documentation, Sap, Oracle Sql, Ftp, Ftps, and Http.

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