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Leader with expertise developing/implementing complex support initiatives for domestic and global clients and creating/managing new service offerings and support practices. Key strengths include client collaboration to ensure engagements align with business goals and maximize user experience.
Pcr Technology Consulting Inc.
View- Website:
- pcrtechnology.com
- Employees:
- 3
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PresidentPcr Technology Consulting Inc. Jan 2017 - Present
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Practice LeaderKraft & Kennedy, Inc. Jul 2009 - Nov 2016New York, Ny•Lead strategic client support offerings, oversee complex client engagements (from planning through implementation) and contribute to enterprise business planning, infrastructure decisions and new business development for a company that provides technology consulting services to law firms and corporate legal departments. •Establish and lead two practice groups simultaneously that drive client-focused technical support and user experience (Support Practice Group with 13 direct reports and the Enterprise Client Systems Practice Group with 5 direct reports); create processes, procedures, standards and best practices. •Serve as interim CIO/CTO for both long- and shorter-term client engagements, overseeing all aspects of client technology infrastructure, strategy, security, budgeting and staff management.•Participate as member of firm’s leadership team to manage organizational strategy/growth, problem resolution and staffing.•Contribute to new client sales pitches and meetings as the technology subject matter expert; lead assessment and timely resolution of client technical problems.•Oversee the firm’s annual new hire training program, creating curriculum and materials for 30 to 40 high-level topics; led development of a goal-based employee performance management program, creating processes and procedures and developing a tool for implementation. -
Managing ConsultantKraft & Kennedy, Inc. Jul 2003 - Jul 2009• Oversaw strategy, planning and implementation of high-profile technical projects for a variety of global and domestic law firms, with a focus on optimizing user experience.• Created and managed project teams, assigning specific roles and resources to maximize technical needs; served as interim CIO/CTO for both long-and shorter-term client engagements.• Managed and mentored a 9-member team that worked on client projects and internal initiatives.
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Senior ConsultantKraft & Kennedy, Inc. Jul 2001 - Jul 2003New York, Ny• Drove technical strategy and direction of client projects and led on- and off-site project teams for a wide variety of application rollouts for desktop, server, communications and networking support services for both small and large firms.• Met with clients (firm managing partner, CIO, CTO and technical staff) to determine business needs and goals, identify gaps and develop project strategy and workplan; created timelines, budgets and resource plans.
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ConsultantKraft & Kennedy, Inc. Jul 1999 - Jul 2001New York, Ny
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Associate ConsultantKraft & Kennedy, Inc. Jul 1997 - Jul 1999New York, Ny
Robert Cohen Skills
Robert Cohen Education Details
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Economics
Frequently Asked Questions about Robert Cohen
What company does Robert Cohen work for?
Robert Cohen works for Pcr Technology Consulting Inc.
What is Robert Cohen's role at the current company?
Robert Cohen's current role is President at PCR Technology Consulting Inc..
What is Robert Cohen's email address?
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What schools did Robert Cohen attend?
Robert Cohen attended Union College.
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Robert Cohen has skills like Disaster Recovery, It Strategy, Virtualization, Cloud Computing, Troubleshooting, Business Continuity, Enterprise Content Management, Infrastructure, It Leadership, It Infrastructure Management, Windows, Active Directory.
Who are Robert Cohen's colleagues?
Robert Cohen's colleagues are Arjun Kaushal.
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Robert Cohen
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