Robert Cryer Email & Phone Number

Coppell, Tx

At Kings III, we provide critical communication services to help people in distress. We answer the call when seconds count. We know because we’ve been making them count when it matters most for over 30 years. Our best-in-class emergency dispatch service helps you reduce risk, mitigate liability, and lower your cost via our code-compliant cellular technology, all while allowing you to provide better care to your team members, tenants, and guests.

DHL EXPRESS / AIRBORNE EXPRESS – Plano and Coppell, TexasNational / Corporate Account Executive (Promoted: April 2007 – October 2008) Direct sales of DHL shipping service offerings to National and Global accounts.• Cultivated and maintained profitable and mutually beneficial working relationships with our customer base (consisting of $20,000,000 + in annual business) to ensure high post-sales satisfaction. • Improved the acquisition and retention of our largest customers by providing dedicated support.• Worked closely with all customer buying levels, DHL Directors, National Account Managers, Global Customer Solutions Managers, and Operations Management to identify customer needs and provide on-going solutions and problem resolution. Premier Accomplishment: Exceeded budget attainment in Q1 and Q2 of 2008 (113% and 120%).

Account Representative / Account Executive (April 2003 – March 2007)Direct sales of DHL shipping services (air and ground) in assigned territory.• Uncovered profitable business opportunities by prospecting and responding to business development leads, identifying key decision-makers, and assessing customer needs that match DHL services.• Monitored and reviewed customer sales activity and made adjustments to processes and strategies. • Developed field sales plans and strategies designed to increase sales, account penetration, post-sales satisfaction, and profits.• Partnered with local, district, and regional sales / operations management to coordinate customer requests with service offerings.Premier Accomplishment: Achieved 7 consecutive quarters of 106% or higher budget attainment.

STRATEGIC OUTSOURCING CORPORATION - Richardson, Texas Account Executive (Promoted: January 2001 - March 2003)Generated multi-million dollar sales by marketing call center recruitment, selection, and retention solution programs to Fortune 1000 organizations. • Discovered, developed, and closed sales opportunities through telephone, e-mail, and direct presentations with “C-level” executives.• Initiated, developed, and engaged in detailed communication with qualified prospects through a proactive, consistent, and disciplined sales strategy requiring ROI and TCO analysis. • Utilized market research and analysis, database maintenance, and networking contacts to cultivate sales opportunities.Premier Accomplishment: Sold a $1.43 million outsourced call center recruitment partnership deal to Reliant Energy.

Project Manager (Promoted: June 1998 – December 2000) Managed national executive search recruitment projects for 2 customer organizations (InterVoice-Brite and American Color). Client position opportunities included Sales Directors, Managers, and Sales Representatives. • Managed 1 - 3 Executive Recruiters on each recruitment project program. • Utilized cold-calling to pre-qualify business executives for employment opportunities with clients.Premier Accomplishment: Project teams successfully completed 17 employee placements.

Executive Recruiter (May 1997 – June 1998)Conducted nationwide executive search recruitment for 3 customer organizations (Siemens Nixdorf, Origin, and Wiltel). • Responsible for meeting Project Manager’s goals and objectives for number of qualified candidates presented and number of employee placements. Client position opportunities included Sales Engineers, SAP Consultants, Sales Managers, and Sales Representatives. • Utilized telephone skills to cold-call U.S. business executives to pre-qualify and present employment opportunities with clients.Premier Accomplishment: Achieved 12 employee placements.