Robert Fuller Email & Phone Number

North Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Manage all aspects of IT Service Delivery for the Australian business including hardware, software, telecommunications and network management, provision of IT support. Management of relationships and contracts with key service providersDrive Digital Transformation to spread “digital DNA” throughout the organisation

Sydney, New South Wales, Australia

+ Responsible for the design, quality assurance, testing and client liaison for standard and bespoke integration solutions for SAP Business One (SAP B1) and Sage 300 ERP systems. + Project Lead for next-generation integration middleware project+ Mentoring and best-practice coaching for remote junior developers and technical consultantsProject Manager+ Manage combined business and IT projects to strict delivery schedules and PMO processes+ End-to-End co-ordination of ERP… Show more + Responsible for the design, quality assurance, testing and client liaison for standard and bespoke integration solutions for SAP Business One (SAP B1) and Sage 300 ERP systems. + Project Lead for next-generation integration middleware project+ Mentoring and best-practice coaching for remote junior developers and technical consultantsProject Manager+ Manage combined business and IT projects to strict delivery schedules and PMO processes+ End-to-End co-ordination of ERP implementation projects (SAP B1, Microsoft Dynamics 365 Business Central), responsible for the successful completion of the project within the stipulated budget+ Set project schedules, managed resource assignments and project task updates. Project status and reporting to client stakeholders+ Successfully managed the two largest projects (by revenue) in the company, both $1M+ implementations Show less

Sydney, Australia

Directed IT service delivery via geographically disperse IT support specialists to 12 locations in 8 countries across the Asia Pacific region (excluding China). Worked closely with global teams for global project delivery and knowledge transfer to local support. System administrator for facilities based in Sydney and Singapore. + Ensured consistent service in supporting 210 users across Australia, Singapore, Indonesia, Malaysia and Thailand. 🏆 Provided critical input into winning… Show more Directed IT service delivery via geographically disperse IT support specialists to 12 locations in 8 countries across the Asia Pacific region (excluding China). Worked closely with global teams for global project delivery and knowledge transfer to local support. System administrator for facilities based in Sydney and Singapore. + Ensured consistent service in supporting 210 users across Australia, Singapore, Indonesia, Malaysia and Thailand. 🏆 Provided critical input into winning $15M Victorian government contract with SLA based ticketing system (JIRA). Acknowledged by CEO Top Performer Award (2018) 🏆 Supported company in navigating 5-year period of significant reorganisation, transformation and restructuring. Recognised through CEO Top Performer Award (2017) 🏆 IT Lead for Sydney to Singapore relocation and set up of Malaysian shared services centre.+ Managed full lifecycle of assets, including procurement of replacement of hardware and software.+ Managed software licencing across workstations and server environments.☑ Designed software application reducing labour costs and slashing 3-4 days per item (7K items) processing time for $7M NSW Government contract. Recognised through Employee Recognition Award (2015) 🏆 Provided exceptional level of support for 40 SAP Hybris users, recognised through Global Project of the Year (2014) + IT Lead for implementation of 3PL (3rd Party Logistics) Warehousing Project. Show less

Sydney, Australia

Provided high quality application support functioning in a business analyst capacity for the Australia and New Zealand affiliate. Wrote reports in SQL Server Reporting Services (SSRS).+ Supported 60 users of the SAP Business One system in Australia and New Zealand.+ Supported 40 users of SAP Hybris Cloud for Customer CRM system.+ Performed as project manager for SAP Business One customisation projects including system design.+ IT Lead for implementation of Atlassian JIRA and… Show more Provided high quality application support functioning in a business analyst capacity for the Australia and New Zealand affiliate. Wrote reports in SQL Server Reporting Services (SSRS).+ Supported 60 users of the SAP Business One system in Australia and New Zealand.+ Supported 40 users of SAP Hybris Cloud for Customer CRM system.+ Performed as project manager for SAP Business One customisation projects including system design.+ IT Lead for implementation of Atlassian JIRA and Confluence in Australia.+ Developed software and supported internal IT tools and line of business applications, primarily in VB.NET. Show less

Sydney, Australia

Managed product lifecycle, gathering and prioritising product and customer requirements, directing all aspects of the Respiratory Protection portfolio for Australia and New Zealand. Contributed to Digital marketing activities. Supported 40+ sales team.+ Gained extensive experience in government contract management and tenders with oversight including the Royal Australian Navy, Australian Army and Royal Australian Air Force (16K breathing apparatus); Fire & Rescue NSW (3.6K breathing… Show more Managed product lifecycle, gathering and prioritising product and customer requirements, directing all aspects of the Respiratory Protection portfolio for Australia and New Zealand. Contributed to Digital marketing activities. Supported 40+ sales team.+ Gained extensive experience in government contract management and tenders with oversight including the Royal Australian Navy, Australian Army and Royal Australian Air Force (16K breathing apparatus); Fire & Rescue NSW (3.6K breathing apparatus/400 thermal imaging cameras); South Australian Metropolitan Fire Brigade (350 breathing apparatus).+ Launched new product lines and accessories including certification to Australian/New Zealand standards.+ Developed customer-specific product training programs and provided technical support to customers.+ Provided technical support for breathing apparatus telemetry and asset management software.+ Tracked customer engagement/sales across the sales department by developing spreadsheet. + Researched and analysed previous sales, extracting data to bring accurate sales targets to the table. + Managed vendors including internal global manufacturing sites. Show less

Sydney Area, Australia

Directed Respiratory Protection Group back-end operations including procurement and assembly coordination.+ Stepped up as Acting Product Marketing Manager with accountability for the company’s largest product portfolio. + Maximised flexibility for customers and reduced stock of Self-Contained Breathing Apparatus by optimising SKUs.+ Developed market-focused marketing collateral promoting/educating on Respiratory Protection products.

Sydney Area, Australia

+ Managed all digital sales and marketing efforts including website/internal Product Content Management system.+ Developed software for internal IT tools and line of business applications. + Marketing representative for SAP Business One implementation across ANZ.+ IT Lead for SAP Business One CRM and Online Store implementation.

Sydney Area, Australia

+ Supported TradeRoute/TradeForms E-Business platforms including B2B/B2C transactions.+ IT lead for Mincom (now Hitachi ABB Power Grids) Axis e-business platform implementation.

Sydney, Australia

+ Responsible for loading content into Boulevard PCM (Product Content Management) system, including images, product specifications, brochures and manuals

Bachelor Of Business, Marketing And Information Technology

Diploma Of Information Technology, Software Development

Project Manager for class Final Project (Team of 12) NSW Scholarship Scheme for HSC Students

Higher School Certificate (Hsc)