Robert Gray Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Austin, Texas Area

• Held responsible for leveraging leadership, strong communication and relationship building skills, and extensive product and industry knowledge to provide a high level of service/support to customers. Direct.
• Ensured professional and courteous communications, demeanor, and interactions with customers at all times while continuously seeking ways to add value, improve customer relationships and loyalty, and increase sales.
• Quickly addressed customer needs and requests, resolved any issues or concerns in a timely manner, adhered to all customer service standards and procedures, and consistently delivered complete customer satisfaction.
• Achieved Top 10% in both personal and team metrics for sales and customer satisfaction, maintained a 96% customer satisfaction rating in FY 2014, and consistently produced metrics that ranked among the top 25%.