Robert Huckaby Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

As an integral part of xtype, the innovative platform revolutionizing technology via ServiceNow®, I have played a pivotal role in shaping our strategic direction and fostering innovation. My expertise in SAFe, Agile methodologies, Release Management, ServiceNow Platform Architecture, Platform Engineering, and DevOps has been instrumental in xtype's success. At xtype, we've focused on multi-environment visibility, controlled instance synchronization, and zero-touch deployments, driving accelerated delivery and enhanced governance.In my new role as Chief Strategy and Innovation Officer, I will leverage this experience to steer xtype towards groundbreaking technological advancements. I aim to enhance our capabilities in automated, on-demand software releases, ensuring xtype remains at the forefront of tech innovation. My vision is to expand xtype's influence, ensuring it remains the ultimate tool for developers and a cornerstone for the Center of Excellence and Innovation (CoEI), transforming the way technology impacts business outcomes on a global scale.For more details on xtype and its offerings, you can visit their website: xtype.io

San Diego, California, United States

xtype The Cosmic Game-ChangerWelcome to xtype, a groundbreaking development in the realm of technology! Far more than a mere tool, xtype is a dynamic platform “Built On” ServiceNow® engineered to elevate the tech universe. It's designed to unleash the full potential of developers, enhance the efficiency of the Center of Excellence and Innovation (CoEI), and ensure the smooth launch of impeccable software releases.xtype stands out because it provides a comprehensive view across multiple instances. It's a game-changing revelation in tech, empowering developers to maximize their capabilities. By streamlining development processes and facilitating flawless, automated, on-demand software releases, xtype revolutionizes how your CoEI functions. It turns your team into a proactive force, consistently affirming possibilities and pushing the boundaries of innovation. xtype's clear, unified view across your entire ServiceNow® Environment allows for more informed decision-making and intelligent automation implementation, propelling your projects to new heights. xtype provides multi-environment visibility, controlled instance synchronization, zero-touch deployments, accelerated delivery, and enhanced governance.The ONLY deployment automation ServiceNow® App supports the entire Platform, Store Applications, and App Engine Studio Applications.- Accelerated development- Real-time multi-environment visibility- Controlled instance synchronization- Smart Sync- Zero-touch Deployments- Automation and governanceWe are driving improved business outcomes at scale.

San Diego, California, United States

As Field Technical Officer responsibilities include:Assist and Answer fundamentals of technology blocks to be used, choice of the ServiceNow and complimentary platform/tech over other, helping team visualize products with the available resources and assets.Help build, manage, and validate a Tech Roadmap for ESC - Integrated Solutions Center of Excellence, ServiceNow and supporting Products. As validation of ideas happen with acquisition of users and customers, products may undergo transformation on required features set and Market needs. A roadmap to achieve those “strategic goals” for clients, and be able to successfully adjust an approach with changing needs is expected from CTO's, CIO's or CSO's of our clients.Methodology: Help build progressive learning cultures and establish a predictable model of envisioning, designing and developing products.Connecting Business Requirements with activity: As an Executive Tech leader, bringing the perspective of tech as a differentiator for our clients. Understanding the “Market Needs” of our clients across multiple industry verticals.Empathize and bring Insights to build a pragmatic approach – which, translates into better cost-benefit analysis. Tech is an important foundation for our clients and most of their success is based on the robustness of the ServiceNow platform/product which our client is building. Tech has a huge portion in determining the success and future of our clients initiatives and strategic objectives .Platform and Product(s) Innovation through Research and continuous improvement. Provide strategic insights which ultimately enables personnel who will influence or digest critical and factual inputs for future IP Creation.ITSM, IITOM, ITBM, CSM, Field Services, SecOps, Connected Operations (IoT), Domain Separation, HR, and Finance Business Development

Responsibilities Included:Assisting the sales personnel in the qualification of Global MSP/GSI customer needs and performing pre demo needs analysisParticipation on strategic accounts either in support or lead.Provide mentoring and training to peers and other colleagues in the organization.Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webexGeneration of product demo scripts and scenarios and maintaining demonstration environment(s)Scoping and delivering Proof of Concept/Proof of Value engagements with prospectsResponding to Request for Information/Proposal documentsStaying current on product developments/releases to a level required for demo and POC/POCSupporting Marketing events – user conferences, trade shows, webinars etcStaying current on competitive analyses and understanding differentiators between the company and its competitors.Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deploymentAct as the ServiceNow subject matter expert at Executive briefings / marketing events

Established in 1931, GIA is the world’s largest and most respected nonprofit institute of gemological research and learning.Conceived 75 years ago in the grand tradition of Europe’s most respected institutes, GIA discovers (through GIA Research), imparts (through GIA Education), and applies (through the GIA Laboratory and GIA Instruments) gemological knowledge to ensure the public trust in gems and jewelry.With 1,100 employees, the Institute’s scientists, diamond graders, and educators are regarded, collectively, as the world's foremost authority in gemology.

Ajp, Dg, Gemology

Associated Jewelry Professional - Graduate Diamonds

Communications Electronics

Communications Center Operator