Rob C. Email & Phone Number

London, Gb

- Product owner of Transaction Routing, including Smart Split- Product owner of Cascading- Product owner of data, BI analytics and Dashboards- Product owner of Revenue Protect- Product owner of Reconciliations and file consolidation- Owner of merchant payment processing optimisation through increasing acceptance rates and lowering processing costs- Return on investment and product strategy- Delivered over €30m benefit to clients

London, United Kingdom

• Built new processes and developed the team to streamline demand and introduce cost savings to the business and clients of over $45m of revenue saved through technical analysis of Interchange optimisation including US Domestic CPS and Airline incentive rates• Raised the visibility & significance of our Team and the value add of our function across the business to relationship managers, business development teams, technical developers, platform migration project, client merchants from their previous situation as a siloed function monitoring changes to interchange rates set by scheme.• Core responsibility is to identify inefficient interchange qualification in an industry leading acquiring portfolio and to optimise business and client cost savings as well as set up new payment products and new merchant business with an estimated $8bn of new volume due in 2020.• Key contact to problem solve issues across the Revenue Assurance group for any complex payments queries. I am also accountable for our interchange strategy including new business, cost savings, process, team development to deliver over 12 months• Responsible for managing Global Interchange function within Worldpay including BAU tasks, optimisation, new business and product and platform migrations and document the benefits the team deliver monthly to report to Senior management

London, United Kingdom

Responsible for running several programmes on interchange offered by visa, including Me-2-Me payments, Strategic Partner rates, AFT's & OCT's, Dynamic Currency Conversion and numerous ATM rates also responsible for retrospective re-balances for interchange fee changes, provided historical, cleansed data and analysis to external legal firms for high profile court case with regards to Interchange• Conducted in-depth analysis and modelling across the Europe region for Interchange pricing changes, handling new product releases from an Interchange perspective, and managing BAU functions• Managed numerous interchange incentive fee programmes across Europe, on a variety of use cases, including fast payments, Account Funding transactions, Original Credit transactions and Digital Wallets, working closely with a number of industry leading clients and FinTechs, providing both technical and business guidance on set ups and processing• Gained a vast knowledge of payments in the most recognised payments scheme in the world and developed SME interchange knowledge and technical payment set up experience whilst developing commercial skill set through co-branding work• Carried out proactive reviews of interchange qualification with the Visa system by analysing downstream data, to facilitate compliance, including Visa’s interchange programmes

London, United Kingdom

London, United Kingdom

• Responsible for reviewing, approving, or declining co-brand applications, vetting suitability from a brand and risk perspective. Worked on several high-profile applications ranging from Airline reward schemes, to Cryptocurrency accounts• Provided SME knowledge level consultancy on technical BIN set ups and Portfolio Management to external and internal stakeholders, including card issuers across Europe• Reviewed, changed, processed, and assigned BIN requests to ensure compliance with Visa’s requirements and any existing and new European regulatory requirements (such as Payment Service Directive, IFR and EU Passporting)• Designed, conducted, and presented annual BIN & co-brand audits• Significant projects that I had been integral in completing:o IFR Regulation Projects; Alteration of the change in BIN set up, provided consultancy on the IFR regulation and what impact this had on the affected VISA Europe clientso V.I takeover; Drafted into separate team to identify the VISA Europe Client structure and how this impacted the Client pay out as part of the company take over. Presented Client structure to Senior Management and external auditors KPMGo ISO numeric 8 digit; Part of the working group to mobilise the migration of six digit BINs to the new eight digit BIN numeric

• Responsible for working with Buyers to manage International supplier sourcing – working across four international sourcing offices.• Range sign off with Category Directors, range building and cascading, working closely with Buyers and Visual Merchandise team to optimise sales and profit densities and deliver year on year growth whilst keeping customer focussed.• Forecasting store and online line level sales and shelf fill & finalising buy quantities.• Set up and maintaining Critical Path, working with Buyers, International Sourcing and admin team to ensure launch orders are on time.• In fixture and special event promo planning, forecasting, ordering and trading.• Working with the allocation team to ensure store and direct allocations are correct.• Maintaining stock levels and tracking both International and Domestic orders, working closely with the Imports team.• Co-ordinating admin team in India, to provide accurate admin data on a weekly and ad-hoc basis.• Managing supplier KPI and performance, involving monthly meetings with Domestic suppliers and weekly conference calls with International Sourcing team.• Monthly updating of Bedding WSSI Forecasting forward main range, promo and markdown sales and stock intake, to help identify Risk and Ops and manage OTB.• Weekly reporting to Category Directors on sales, stock holding and trade drive initiatives.• In season management of trade and financial targets.• Liaising with Finance, Buyers and International Sourcing to manage CIE’s.• Managing lines exiting from range and promo’s.

• Responsible for processing all retail sales order requirements, ranging from small independent wholesalers, to export and embassy orders, to large supermarkets and booksellers via Access Forecaster database and ad hoc orders.• Managing relationships with account managers, third party clients including printers and distributors and internal and external directors to ensure highest levels of service are maintained at all times.• Responsible for stock management levels and integrity, including cost saving stock holding allocation and call offs, stock remaindering, stock pulping, returns, creating monthly stock and order trackers, weekly frontlist reports and creating monthly standing order trackers.• Data analysis for key decision making, including reprinting titles, supermarket store delivery quantities, pulping and remaindering of stock.• Key contact for analysis, sales, marketing and production teams, offering logistical solutions and cost cutting measures.• Close working relationship with finance team to ensure all invoicing and returns are accurate, via daily reporting.• Responsible for arranging and implementing shop packs and component files for special sale orders.• Assisting distributor and IT in testing and feedback of new operational system.• Dealing with ad-hoc queries and reporting including Direct to Consumer orders, sales performance and assigning ISBNs.

• Responsible for booking all orders in to Tesco depots excluding fresh, on a one, two and three day lead time, across twenty eight sites nationwide using an online Oracle booking system.• Responsible for arranging and planning Inter Warehouse Transfers, making key decisions based on stock levels at depots and liaising with stock planners and hauliers to ensure smooth transfer and also offering cost effective solutions and planning of stock movement for new Tesco depots including, recently, the transfer of 9,000 pallets to a new site in Daventry.• Daily communication with all depots to help ensure an ever changing depot profile is met, due to variable agency staff at depots.• Direct daily reporting to a variety of Tesco management, including a direct report to Tesco transport director for issues such as depot capacity levels, failed to arrive orders and back scheduling figures.• Liaising with a vast number of suppliers, Warehouse Managers, Head Office, Account Managers and Hauliers, all at various work levels, dealing with ad-hoc queries, to ensure smooth and efficient distribution and friendly customer service on a daily basis.• Along with my line manager, responsible for arranging and conducting Oracle training for online bookings for new suppliers and members of Tesco head office.• Act as a key contact between Tesco head office and transport team, offering cost effective transport solutions and smoother communication for merchandisers and their suppliers.