Robert Bone Email & Phone Number

Tacoma, Washington, United States

Microsoft Dynamics 365 Administrator, SharePoint Developer, Network Administrator, Data Integrity, Data Reporting• Managed customization of Dynamics installation, worked with stakeholders to gather requirements, and establish budget; worked with developers on testing and implementation • Gathered input, designed and built custom SharePoint architecture to support organizations needs• Provided first tier customer support to organization for Dynamics, SharePoint, Microsoft Office, Teams, Slack• Utilized Active Directory, Azure, and Office 365 Admin Section to control user access, issue licenses, conduct forensic data gathering, and troubleshooting• Served as subject matter expert and advisor for technology to CEO

Greater Seattle Area

Responsible for all aspects of the operation of the Microsoft Software and Systems Academy (MSSA) which teaches IT skills to service members transitioning from active duty to careers in the IT sector. Provided Vision, direction, and leadership to grow and evolve the MSSA. Performed strategic planning as well as managed day to day operations. Hired, mentored, and managed instructors. Partnered with Computer Science (CS) department for resource sharing and integrating into the School of Engineering, consulted with university C-suite on MSSA policy, operation, and reporting. Established partnerships and led policy change with fortune 500 companies, governmental organizations, and community partners.• Led recruiting efforts, program policy changes, and coordination with industry partners, governmental agencies, and community partners to increase annual student throughput by 243.08% and increase revenue per student by 410.65% culminating in a 930% annual revenue increase for the university• Recruited and hired 13 part-time and full-time instructors in a very competitive market, managed the instructor pool to stay current and evolve with changing course offerings based on industry partner needs• Performed detailed analysis of CS course offerings and program requirements, led CS department in updating course offerings and program requirements providing agility in implementing industry partner requirements while adhering to NWCC accreditation requirements and bringing the CS course catalog into compliance for ABDT accreditation• Beta tested CRM system adopted by the university, worked with CRM developers in agile iterative process to develop and configure the system to meet MSSA and university’s requirements prior to widespread adoption of CRM system by rest of university resulting in more effective recruiting and admissions process, better student tracking and data collection, and improved outcome reporting to internal and external stakeholders

Jblm, Wa

Manage the Microsoft Software and Systems Academy (MSSA) program teaching IT skills to service members transitioning from active duty to careers in the IT sector. Establish timelines and milestones for course from admissions to graduation; developed courseware and made policy; managed day to day operations with professors and students; planned and facilitated training and coordination meetings; coordinated with governmental agencies, industry partners and education institutions.• Dramatically improved coordination between Microsoft, the Army, and Saint Martin’s University while also developing partnerships with Amazon, Intel and various WA State Agencies resulting in increased employment opportunities for transitioning service members• Redesigned the course flow to optimize learning and better prepare service members for employment• Developed metrics for evaluating candidates to fairly admit the most qualified into the program

Managed highly specialized Chemical, Biological, Radiological, Nuclear and High Yield Explosive (CBRNE) Response Teams with a worldwide mission to combat Weapons of Mass Destruction. Responsible for assessing and advising senior military and governmental leaders on policies and procedures in dealing with weapons of mass destruction. Planned and coordinated training exercises and deployments at venues around the world. Supervised production and publication of daily written corporate directives. Coordinated with internal and external organizations to ensure compliance with corporate guidance and directives. - Project manager for special projects presented to senior most military officials and leaders of nations. - Designed SharePoint site and trained corporate partners to use SharePoint site.- Developed strategies to remove viruses and malware and to safeguard sensitive information.- Managed Workplace Hazardous Material Safety, Workplace Safety program.

Supervised Intelligence Collection requirements and prepared daily Intelligence reports for senior military official. Maintained liaison with multiple DOD agencies and briefed senior military officials on emerging crisis. Subject Matter Expert responsible for ensuring Army Reserve units achieved and maintained accreditation by the Active Army. Liaison between Army Reserve units throughout New England and the Active Army. Maintained working knowledge of multiple Automated Intelligence Systems. Rapidly retrieved, edited, and disseminated information products in response to short-notice requirements.- Developed and maintained department web site to include continuous development, editing and posting information, assessed utility and accessibility of web site information to users.- Installed and configured computer software, hardware, and peripherals. - Created an ad-hock network and performed data recovery for the unit.- Maintained office computers/equipment; served as first line trainer for variety of software applications to include PowerPoint, Word and UNIX software applications.- Program manager for the Instructor Certification Program and Fire Safety Program. - Developed process for the very complex daily task of transferring documents between Microsoft Office products on Windows Operating Systems to and from four different computer systems operating various flavors of UNIX Operating systems running a variety of military specific applications.

Responsible for scheduled maintenance for a fleet of more than 30 vehicles. Utilized technical manuals and troubleshooting techniques to identify and repair vehicle deficiencies. Managed ordering, installation, and turn-in of parts.

Master Of Science (M.S.), Computer Science - Computer Systems Security

Computer Science - Computer Systems Security

Microsoft Software & Systems Academy

Dynamic CRM , Data Modeling/Warehousing, Databases Administration, Business Intelligence

Bachelor Of Science (B.S.), Computer Science

Computer Science - Cum Laude