Robert Austin Email and Phone Number
atlanta, georgia, united states
Robert Austin's Location
McKinney, Texas, United States, United States
Robert Austin's Contact Details
Robert Austin work email
- Valid
- Valid
- Valid
- Valid
Robert Austin personal email
n/a
About Robert Austin
My focus is on delivering exceptional results in fintech, airline, legal matter management, banking, and technical service and support industries in Enterprise and Business Architecture, Business and Systems Analysis, Product Ownership and as a Consultant.
Robert Austin's Current Company Details
Global Payments Inc.
View
Enterprise Architecture at Global Payments Inc.
atlanta, georgia, united states
- Website:
- globalpaymentsinc.com
- Employees:
- 12257
Robert Austin Work Experience Details
-
Business Architecture Team LeadGlobal Payments Inc. Jul 2024 - Present
-
Enterprise ArchitectureGlobal Payments Inc. Apr 2021 - PresentPlano, Texas, United States
-
Senior Systems AnalystSouthwest Airlines Apr 2018 - Apr 2021Dallas, Texas, United States• Responsible for creating and supporting analytical solutions for Revenue Management and Network Planning teams.• Primary consultant and SME for airline seat inventory, inventory availability, and inventory forecasting business functions.• Architected data extracts, data feeds, and transformation mechanisms used to interface between software platforms for production and proof of concept systems.• Conducted requirements gathering and led Business Analysts and Project Management teams in software and features, unit, and business acceptance testing and deployment.• Developed key Oracle and Teradata data transformation extract mechanisms and interfaces for new reservation and revenue management software solutions.• Created and supported applications and tools used by department in Alteryx and in Linux and in SQL, and using Java, Python, VBA, and ETL processes. -
Senior Operations Research AnalystSouthwest Airlines Apr 2016 - Apr 2018Dallas, Texas, United States• Led high-profile revenue-improving projects such as Southwest flying international and fares restructuring.• Designed and developed data transformation processes and test scripts interfacing between multiple database sources.• Managed agile projects, business analysis, system analysis, testing, and software development projects.
-
Senior Business AnalystSouthwest Airlines Oct 2011 - Apr 2016Dallas, Texas, United States• Led project management, business analysis, system analysis, testing, and software development projects at Southwest Airlines.• Designed and developed software solutions for customer denied boarding processes.• Coached project personnel in requirements based, test driven development processes for customized off-the-shelf software applications.• Participated in project inceptions, daily stand-up meetings, backlog grooming sessions, and retrospectives for concurrent projects.
-
Business System AnalystOdyssey Information Services Jan 2009 - Oct 2011Dallas, Texas, United States• Led a multi-year project to replace Southwest Airlines Revenue Management System, managing project deliverables and defining new data sources.• Supervised testing resources and designed data integrity solutions for project execution.• Managed the Data Center Fail Over and Continuity project, ensuring mission-critical platforms were modified for business continuity. -
Senior Business AnalystWolters Kluwer Elm Solutions Feb 2008 - Jan 2009Dallas, Texas, United States• Led integration developer tasks to meet client requirements, ensuring quality deliverables.• Deployed on-site nationwide for software implementations, successfully integrating our solutions into client systems.• Created documentation for Corporate Legal Desktop application, covering new features and enhancements. -
Senior Business AnalystRealpage, Inc. Feb 2006 - Feb 2008Carrollton, Texas, United States• Led team in creating customized reporting solutions and dashboards by blending data from RealPage product suites.• Automated financial and operational reporting processes, increasing accuracy and reducing delivery time to executive leadership.• Represented Central Reporting group at user conferences, leading meetings and presenting product offerings. -
Business System AnalystBank Of America Jan 2005 - Feb 2006Plano, Texas, United States• Led a multi-million-dollar effort to migrate data from legacy AS400 systems to Oracle, laying the foundation for key management decision support tools.• Conducted requirements gathering sessions, wrote Statements of Work, Business and Functional Requirements, and product technical documentation.• Imported financial, call volume and activity reports into the central reporting portal, enhancing its value as a decision support tool. -
Database Analyst And AdministratorPci Not The Big Company Nov 2003 - Jan 2005Dallas, Texas, United States• Redesigned data retrieval processes by collaborating with client data teams, improving efficiency and accuracy.• Implemented quality control standards for database testing, ensuring accurate interpretation of client data sources.• Managed the development of interfaces for documentation editors, enhancing data modification based on customer contact and marketing data. -
Technical Support ManagerIsa, Inc Jul 2002 - Nov 2003Dallas, Texas, United States• Managed technical support teams for nationwide contracts with major companies and federal agencies.• Oversaw operations for clients like Ford Motor Co, Aetna, National City, and Canadian Pacific Railroad.• Implemented efficient support strategies to ensure client satisfaction and resolve technical issues promptly. -
Freight ConductorUnion Pacific Railroad Mar 1997 - Jun 2002Dalhart, Texas, United States• Managed train crew operations and ensured safe handling of locomotives, train cars, and hazardous materials on the El Paso and Wichita Service Units.• Built trains and tracked consists to maintain efficient operations for Union Pacific Railroad in Dalhart, Texas.• Implemented safety protocols and procedures to ensure the smooth flow of freight operations. -
Security Forces Military Working Dog HandlerUnited States Air Force Nov 1990 - Feb 1997Worldwide• Trained and supervised handlers, dog teams, and air base ground defense practitioners for counter-narcotics and counter-terrorism operations.• Executed air base defense and combat operations, ensuring VIP and high-value sensitive resource protection.• Accepted commission in the U.S. Army Reserves at the conclusion of enlistment.
Robert Austin Skills
Ms Project
Sdlc
Business Analysis
Quality Assurance
Management
Agile Project Management
Agile Methodologies
Integration
Microsoft Office
Requirements Analysis
Analysis
Access
Visio
Databases
Sharepoint
Project Management
Software Development Life Cycle
Police
Process Improvement
Software Documentation
Sql
Vendor Management
Crm
Business Intelligence
Team Leadership
Software Project Management
Microsoft Sql Server
Enterprise Software
It Strategy
Product Management
Agile And Waterfall Methodologies
Agile Leadership
It Management
Requirements Gathering
Software Development
Database Administration
Technical Support
Alteryx
Python
Java
Visual Basic .net
Visual Basic For Applications
Teradata Sql
Oracle Sql Developer
Oracle Database
Operations Research
Iterative Design
Iterative Methodologies
Robert Austin Education Details
-
Master Of Business Administration - Mba -
Information Technology -
Criminal Justice/Police Science
Frequently Asked Questions about Robert Austin
What company does Robert Austin work for?
Robert Austin works for Global Payments Inc.
What is Robert Austin's role at the current company?
Robert Austin's current role is Enterprise Architecture at Global Payments Inc..
What is Robert Austin's email address?
Robert Austin's email address is rt****@****bal.net
What schools did Robert Austin attend?
Robert Austin attended New York Institute Of Technology, University Of Phoenix, University Of West Florida, Community College Of The Air Force.
What skills is Robert Austin known for?
Robert Austin has skills like Ms Project, Sdlc, Business Analysis, Quality Assurance, Management, Agile Project Management, Agile Methodologies, Integration, Microsoft Office, Requirements Analysis, Analysis, Access.
Who are Robert Austin's colleagues?
Robert Austin's colleagues are Shaeon Nixon-Mosee, Wilson Hon, Mhel Christian Luna, Lukasz Gawel, Anisa B., Doinita Gabriela Mihai, Diane Mead.
Not the Robert Austin you were looking for?
-
3aol.com, credit-suisse.com, credit-suisse.com -
Robert Austin
Director Of Global Automation Productivity And New Product Development At Procter & GambleBoston, Ma1pg.com -
Robert Austin
Graham, Nc2trapezegroup.com, sas.com -
2gmail.com, techexpressonline.com3 +181661XXXXX
-
Robert Austin
Scarsdale, Ny2waters.nestle.com, bluetriton.com
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial