Robert Harvey

Robert Harvey Email and Phone Number

Business Development Team Lead at McDonald Auto Group @ McDonald Auto Group
saginaw, michigan, united states
Robert Harvey's Location
United States, United States
About Robert Harvey

With over two decades of experience spanning leadership, marketing, advertising, and client relationship management, I’m passionate about driving results through a blend of strategic thinking and human-centered leadership. My background includes nine years in social work, where I developed invaluable skills in relationship building, conflict resolution, and de-escalation while working in challenging situations. As an Advertising Consultant and Manager, I was responsible for overseeing dealership websites, managing CRM systems, and producing original media content.Now, as BDC Team Lead, I draw on both my social work and advertising experiences to lead a high-performing sales team. I’m skilled in CRM management, customer service, and strategic thinking, and I excel at building cohesive teams that drive sales growth. My advanced degrees in Human Services and Counseling Studies have further strengthened my understanding of human behavior and leadership dynamics.I’m seeking opportunities that allow me to leverage both my technical expertise and passion for personal development in a hybrid or remote setting.

Robert Harvey's Current Company Details
McDonald Auto Group

Mcdonald Auto Group

View
Business Development Team Lead at McDonald Auto Group
saginaw, michigan, united states
Website:
mcdonaldauto.com
Employees:
61
Robert Harvey Work Experience Details
  • Mcdonald Auto Group
    Business Development Team Lead
    Mcdonald Auto Group Sep 2021 - Present
    Saginaw, Michigan, United States
    • First point of contact with prospects via phone and email to understand their needs and preferences. Provide exceptional customer service by addressing inquiries, scheduling appointments, and following up on leads promptly. • Utilize and purify CRM data to track customer interactions, ensure satisfactory customer experience, and invest in customer referrals and repeat business. • Consistently rank as the highest performer on the team, achieving month-over-month sales growth. Demonstrate a 50% appointment show rate and 50% sold rate. Promoted to team lead in 2024 to assist BDM in reaching department goals for the entire department as well as manage BDC team providing coverage for five locations.
  • Grass Lake Chevrolet, L.L.C.
    Advertising Manager
    Grass Lake Chevrolet, L.L.C. Nov 2017 - Mar 2021
    Grass Lake, Michigan, United States
    • Administered dealership websites for two locations to maintain the integrity of online inventory, pricing, promotions, and relevant information, including integration to GM’s D2C2 platform and overseeing relationships with third-party vendors. • Managed CRM systems to uphold inventory accuracy, customer information integrity, and internal sales processes. Led as BDC Manager, ensuring precise customer data management, effective sales opportunity distribution, oversight of sales activities and customer communications, and development of email campaigns and schedules. • Facilitated a seamless transition of all systems during the dealership's ownership change, including providing monthly reports to the dealer principal.
  • Grass Lake Chevrolet, L.L.C.
    Marketing And Advertising Consultant
    Grass Lake Chevrolet, L.L.C. Mar 2014 - Nov 2017
    Grass Lake, Michigan, United States
    • Produced original media content for sales, promotions, and customer messaging across various platforms including local newspapers, social media, television, radio, and streaming services. • Provided strategic guidance to dealer principal on advertising strategies and messaging to achieve business objectives and drive growth.

Robert Harvey Education Details

  • Capella University - Minneapolis, Mn
    Capella University - Minneapolis, Mn
    3.0
  • Charter Oak State College – New Britain, Ct
    Charter Oak State College – New Britain, Ct
    3.0

Frequently Asked Questions about Robert Harvey

What company does Robert Harvey work for?

Robert Harvey works for Mcdonald Auto Group

What is Robert Harvey's role at the current company?

Robert Harvey's current role is Business Development Team Lead at McDonald Auto Group.

What schools did Robert Harvey attend?

Robert Harvey attended Capella University - Minneapolis, Mn, Charter Oak State College – New Britain, Ct.

Who are Robert Harvey's colleagues?

Robert Harvey's colleagues are Chris Schlicker, Tom Dexter, Francisco Reyes, Sara Johnson, Kyle Johnson, Curtis Schrader, Rita Watkins.

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