Roberto Muñoz Email & Phone Number

Tampa, Florida, United States

We specialize in crafting high-quality indoor blinds and privacy solutions for patios, emphasizing efficiency and exceptional service. As a leading provider in the area, we ensure our clients enjoy top-tier products delivered with precision and speed.

Tampa/St. Petersburg, Florida Area

Director of Quality Control Duties:- Guarantee customer satisfaction.- Make sure every phase of the project was accomplished according to the company philosophy and customer requirements. From Phase 1 or prewire/retrofit to Finals and customer training.- Advise and supervise technicians on the field.- Be a source of information about project design and product compatibility.- Train employees to become potential programmers.- Train new hired programmers to follow company philosophy.- Provide continuous feedback to Sales department to avoid possible mistakes in design.Senior Programmer Duties:- Use Control4 gear as the main product for Smart Homes.- Expertise with 3rd party providers and make them work synchronized with Control4. Always willing to learn from new providers/solutions and make them useful for projects. * Shades (Q Motion, Hunter Douglas, Screen Innovations, Somfy) * Room Temperature (Ecobee, Google Nest, Honeywell) * Pool Control (Jandy, iAqualink, Pentair, OmniLogic) * Audio/Video (Sony, Samsung, LG, Sonos, Klipsch, Origin Acoustics) * Security/Surveillance (LUMA, Hikvision, Interlogix, DSC, Honeywell) * IR/RF Control (Bond Bridge) * Driver Central, HouseLogix, etc. * SnapAV, OVRC.- Design Smart Homes / Low Voltage Integration projects.- Run Low Voltage / Smart Homes projects from Phase 1 (Design and wiring) to Phase 3 (Finish, Programming and Customer Training).- Design and Run the integration of all the Low Voltage areas. Security (CCTV, Burglar Alarm), Entertainment (Audio and Video), Comfort (Temperature, Shades), Lighting.- Support the company with the customer service in all the Low Voltage involved in the processes.- Setup the network (Assign subnet, IP ranges, etc.) and configure all the devices. Configure the network according to the size of the project (Setup VLANs when necessary).- Test the whole system and make sure it is functional and easy to use for the customer.

Miami, Fl

Design Smart Homes / Low Voltage Integration projects.Advise the crew on the best solutions for Home Automation.Handle service calls and meetings with customers and contractors.

Miami, Florida

Low Voltage / Control4 Phase 3 Duties (January 2018 – December 2018). - Setup the network (Assign subnet, IP ranges, etc.) and configure all the devices. Configure the network according to the size of the project (Setup VLANs when necessary). - Build the project using the integration software for Control4 (Composer Pro). - Make all the digital bindings according with the physical connections made in phase 2. - Make all the advanced programming following customer’s requirements. - Test the whole system and make sure it is functional and easy to use for the customer. - Answer to Service Calls and go to the jobsites to solve any issue found by the customers. Low Voltage / Control4 Phase 2 Duties (June 2017 – Dec 2017). - Install data racks, cable tray, and cable management in IT rooms. - Install voice and data jacks. - Test network, audio and video cabling. - Install Audio Visual equipment in residential and corporate conference rooms. - Install and troubleshoot CCTV systems. Analog and Digital cameras, DVR and NVR configuration. - Install access control devices and systems. - Mount the Network and Control4 devices in the rack and make all the connections between them. - Make the connections between all the Low Voltage and Control4 Automation devices to get the proper integration. - Let every connection ready for Phase 3. Low Voltage Phase 1 duties (January 2017 – June 2017) - Run wires following the blueprints plans. - Drop the wires in their locations and secure them with new construction materials (LVs, Stud guards, etc.). - Help Phase 2 tech with their duties.

Miami, Fl

SafePrints, LLC is one of the most important Flexographic printing company in Miami.Purchasing and Inventory Duties:- Be sure all the raw material is available to start new orders and/or follow current orders from customers. If not, contact providers to open new purchase orders and make sure that materials will be available ASAP.- Be proficient in LABELTRAXX software to keep control of all related to purchasing and sales operations.- Keep good and professional communication with providers to strengthen professional relationships.- Receive the materials and make sure is storage in the appropriate places and environmental conditions and make adjustments on costs when is necessary to have them up to date and upload the data to LABELTRAXX software.- Count the raw material periodically to conciliate the inventory on LABELTRAXX and find possible discrepancies.- Support accounting department to conciliate purchase orders with invoices from providers.Sales and Customer Service Duties:- Send and answer multiple emails daily with customer’s inquiries.- Prepare quotations for new and current customers using LABELTRAXX software.- Support and work close to art department to be sure what kind of materials will be used for each job and give an accurate estimate.- Share information with the CEO and President of the company to adjust prices when necessary and start new sales and marketing strategies.- Follow up order status making sure that the estimated delivery time will be accomplished.- Work together and support sales and customer service department to make sure that all customers’ inquiries are being satisfied.- Support accounting department to conciliate purchase orders and estimates.

Miami

CARMAX Auto Super Store, Inc. is the biggest and most important retailer of used cars in USA.- Prepare Vehicles for delivery to customers.- Check – In and receive vehicles that are shipped to CarMax.- Complete the daily scanning and reconciliation of the vehicle inventory.- Ensure that all vehicles meet CarMax Final Quality Standards.- Perform cosmetic inspections.- Provide outstanding customer service at all times.

Venezuela

GIRCA, C. A. is one of the biggest Motorcycle Spare Parts and Motorcycles whole sellers in Venezuela.- Coordination, Planning and Distribution of motorcycles spare parts and motorcycles (2000 Motorcycles and +100.000 spare parts / Month Average).- Work with the accounting department as a team to evaluate the costs to adjust the profits according to the laws. - Strengthen my knowledge in motorcycles and their spare parts everyday to give an excellent advice to customers. - Make sure that the accounting, purchasing, operations and shipping departments work properly and accurate.- Create strong professional relationships with the provider to make sure the brand is used properly.- Make sure all the merchandise is received in proper conditions, if not, contact the provider to solve the situation ASAP using appropriate ways of communications.- Have periodical meetings with the president of the company to evaluate the market and create new strategies.- Travel to another cities to do planned visits to dealers in the area to verify if they fit the company rules and keep the appropriate corporate image of the brand.- Search for new investors nationwide to open new dealerships to sell motorcycles and spare parts.- Design new processes to receive and ship all the motorcycles and spare parts nationwide.

Maracaibo - Venezuela

Gavenplast de Venezuela, C. A. Is an important company in Venezuela which manufactures plastic products for other industries.- Understanding the operation of several automated machines for the plastic injection used in the company and perform the maintenance and fixing of potential problems that may occur with them.- Management of quality controls inspection to final products to keep the high quality of the final product. On the other hand, have direct contact with customers when being counseled about the final product.- Be part of the design of a new automated printing process for the containers to get a faster and more secure printing process for the workers because that was being done manually.

Maracaibo - Venezuela

Cientifica Industrial de Venezuela, C. A. Is one of the most important companies which distribute and lease Laboratory Medical Devices in Venezuela.- Troubleshoot and diagnose the problem to fix the devices on the field (Hospitals, Medical Centers).- Learn the proper functioning of equipment to support sales department and to provide excellent advice to customers using best professional relationships to keep the customer satisfied.- Knowledge of the proper functioning of the devices to give an excellent advice to customer from the technical focus to be an excellent complement for the sales department.