Robert Poirier Email & Phone Number

99 Hawley Lane, Strattford Ct 06614

Cigna Account

Act as a single point of client contact with overall responsibility for the planning and coordinated delivery of all Newmark Knight Frank Management Services. Accordingly, the Sr. Manager bears primary responsibility for the quality, appropriateness and completeness of all Newmark Knight Frank Management Services delivery on each assignment.  Oversee the regular Manager business review for each account measuring performance relative to key performance indicators  Develop and successfully implement an overall Strategic Asset Plan (business plan) designed to enhance the value of the client's asset. This is generally accomplished by operating each property at peak efficiency without sacrificing quality, providing superior and responsive tenant and/or occupant services and by ensuring compliance with all applicable life safety and crisis management rules and regulations.  Manage the client's assets (including Data Center and all mission critical environments) in the most profitable and cost-effective manner and in a manner consistent with the management contract and Strategic Asset Plan for each property.  Develop and maintain technical proficiency, industry knowledge and communication skills to provide timely information on all property-specific issues as well as keeping the client informed of important developments and trends in the property management industry and any relevant pending legislation.  Oversee and ensure the quality of all clients reporting by establishing systems and procedures that assure compliance with Asset Services reporting standards

Hartford, Ct

Act as a single point of client contact with overall responsibility for the planning and coordinated delivery of all Newmark Grubb Knight Frank Management Services. Accordingly, the portfolio director bears primary responsibility for the quality, appropriateness and completeness of all Newmark Grubb Knight Frank Management Services delivery on each assignment.  Oversee the regular Manager business review for each account measuring performance relative to key performance indicators  Develop and successfully implement an overall Strategic Asset Plan (business plan) designed to enhance the value of the client's asset. This is generally accomplished by operating each property at peak efficiency without sacrificing quality, providing superior and responsive tenant and/or occupant services and by ensuring compliance with all applicable life safety and crisis management rules and regulations.  Manage the client's assets (including Data Center and trading floor mission critical) in the most profitable and cost-effective manner and in a manner consistent with the management contract and Strategic Asset Plan for each property.  Develop and maintain technical proficiency, industry knowledge and communication skills to provide timely information on all property-specific issues as well as keeping the client informed of important developments and trends in the property management industry and any relevant pending legislation.  Oversee and ensure the quality of all clients reporting by establishing systems and procedures that assure compliance with Asset Services reporting standards

Hartford Insurance Company

Development, implementation and continued operation of mission critical operating model including:Reliability Centered Maintenance Programs.Data Center Infrastructure Capacity Planning & AnalysisBuilding Automation management and strategic planningContractor Safety and Access managementDocument Management (Developing Policies, SOP & EOP)Incident Management (including RCA analysis)Data Center Environment management (Cleanliness & Air Quality)CMMS Coordination and OptimizationOperating budget development, management and analysis.Continued compliance with local, state, insurance and environmental standards. .Manage facilities construction, renovation, and installation projects including Data Center Hardening, facilities power and cooling for mainframe, midrange and desktop computing and peripheral devices.

Technical Certification, Air Conditioning & Refrigeration

Education record