Responsible for ensuring Delivery Excellence across portfolio by establishing and leading the framework of standards and support for Delivery Excellence. Key responsibilities include: partnering with our growth team to better understand and help solve customer problems, staffing and overseeing engagements, and supporting associate growth and development.

Member of the Board of Trustees, Colorado-Wyoming Chapter

- Project director for concurrent enterprise implementations for Renown Health, a large healthcare network in northern Nevada, including Tapestry (health plan and managed care) Willow Ambulatory (retail pharmacy), Nurse Triage, and other initiatives. - Member of COVID-19 IT Task Force, leading projects including home monitoring, device integration, and creating new temporary COVID units. Assisted with strategy planning on projects to increase revenue and IT efficiency. - Managed a team of 35 analysts and stakeholders, while overseeing a $10+ million budget, key performance indicators (KPIs), project timelines, risk items, multidisciplinary work streams, and implementation planning and strategy efforts. - Frequent communication with senior and c-suite leadership in forms of executive summaries, readiness assessments, presentations, weekly status reports, and in person communication.

- Managed five concurrent implementations combining for an $11 million budget and coordinating a team of 32 members.- Developed standard project artifacts including project plans, testing matrices, issue trackers, and executive reports.- Led internal strategic initiatives in a cross functional capacity focusing on staffing forecasting, customer retention, and escalation management. Worked directly with c-suite and senior leadership on proposals and execution.

- Promoted leadership, courage and core value retreats for students and educators.- Interacted and communicated with community leaders to develop strategies and long-term solutions to prevent common youth pitfalls.

- Managed a $15 million implementation budget that remained under budget at go-live. - Directed a team of 52 members and internal team lead.- Effectively manage multiple implementations and projects at the same time.- Facilitated monthly presentations with the Executive Steering Committee and C-Suite.- Produced monthly status reports and implementation readiness assessments to customer leadership- Epic overall owner for Patient Confidentiality.- Epic overall owner for "Do Good" initiative and philanthropic ventures company wide.

- Elected to serve two-year term by club membership. - Assisted with merger of golf clubs into one consolidated dual membership.- Worked actively to understand feedback, concerns and general thoughts of membership to determine future initiatives and creative solutions to problems.

- Served as Board member to help advise and develop the future operational vision for Operation CHAMPS, which engages civilian communities in giving back to Military families.- Presented and won third place in the "Do Good Challenge" at the University of Maryland for our initiatives in providing services to military families.

• Supervisor of marketing operations for program development and outreach within the Federal government and University of Maryland.• Assisted students with professional development through resume, LinkedIn and memorandum writing workshops.• Supported 26 students as a teaching assistant and help with administrative tasks, in-class discussions and grading matters.

- Assisted with planning, logistics, management and operations of events including the President's suite for athletic events, campus-wide commencement, donor dinners and other events ranging upwards of 400 guests.- Managed social media and marketing operations including website, Twitter and Facebook increasing overall engagement by 550$% in less than one year.- Balanced a high-volume workload within a deadline-driven environment to ensure that events run smoothly.

- Facilitated relationships between 17 partner organizations and 76 freshmen students.- Created projects and opportunities to promote civic engagement and community involvement.- Collaborated with a staff of 11 in order to ensure that the program ran smoothly and efficiently while promoting leadership.- Assisted students with SWOT analyses to improve their capacity to work with partner organizations on complex issues with the community.

- Helped facilitate a diverse community and interaction among 49 residents.- Operated emergency protocol and crisis management during urgent situations, including two hurricanes, an earthquake and various winter emergencies. - Supervised two residence halls housing over 400 students.- Fulfilled administrative duties and extensive paperwork under strict deadlines.

- Generated marketing materials based off of company’s core capabilities and case studies.- Created an internal document storing database for readily available information regarding internal knowledge capabilities.- Worked collaboratively on a team of 6 individuals to help with internal initiatives to improve professional development, on-boarding processes and employee training.- Conducted research and constructed presentations on company relevant topics.

• Communicated with constituents, drafted official position letters, organized and responded to constituent mail using the IQ database.• Researched legislative issues important to the Congressman’s constituents, frequently focused on veteran affairs, transportation, health care and education. • Trained by the Congressional Research Service on proper researching methods.• Drafted memorandums on pertinent issues on the Congressman's political agenda for Legislative Aides after attending committee hearings and informational briefings.