Robert Ramirez Email & Phone Number

Texas, United States

Servant Leader to an outstanding team of Cloud Sales Consultants with global responsibility for migrating on-premise ERP customers to the secure ECI cloud infrastructure.

Texas, United States

Evangelize and consult on the importance of moving the most critical application in our client's business, their ERP, from an on-premise deployment to the ECI secure cloud.

Coppell, Texas, United States

• Report to the CEO with responsibility for three departments – Sales, Client Success and Support• As the first sales professional for the company developed the entire sales process and organizational structure • Serving as the Salesforce system administrator responsible for designing and building out sales opportunity processes, implementation of Service Cloud and Chat Bot• Hire and train Business Development Representatives on the application as well as sales methodology • Define sales quota and compensation structure• Led Chargify and Axele application integration into Salesforce for subscription, revenue, and usage reporting• Member of key management team defining strategy for the company

Coppell, Texas, United States

Frisco, Texas, United States

• Successfully oversee for North America Sales organization in net new logo accounts. • Constantly achieve 100% software support renewals for new accounts and 97% renewal for inherited accounts. • Professionally represent company at trade shows and partner events. • Gather prospect and client data and design transport operation to establish ROI. • Create software demos for presentation and formal proposals for prospect and existing customers. • Collaborate with support team to achieve additional services revenue. • Developed CPQ tool for NA sales organization moving them from a paper price list to an automated quoting tool. • Successfully developed NA sales organization lead, opportunity and pipeline workflow adhering to the Miller Heiman sales methodology after company's transition from SLX to SaaS-based Infor CRM

Dallas/Fort Worth Area

• Successfully served IBM Smarter Commerce Sterling brand for B2B and B2C offerings. Ensured high level of customer satisfaction with IBM SaaS products through continuous communication and, onsite interaction performing role of clients' advocate inside IBM. • Assessed client’s business areas of improvement and, provided relevant recommendations about product information, benefits, selection and contract negotiation for additional SaaS offerings that solved their challenges. • Member of the "IBM 100% Club".

Dallas/Fort Worth Area

• Served as IBM Inside Sales Client Representative for activation client segment of the Dakotas, Nebraska, Iowa, Missouri and Illinois. • In charge of selling IBM's entire portfolio of products and services through engagement and relationship building initiatives with LOB and IT executives within the defined territory. • Recognized for serving as a customer's advisor of industry and technology trends. Educated clients about how IBM's strategic solutions solved business issues. • Validated, qualified and prioritized several sales opportunities while leading a team of sales specialists, business partners and influencers to close sale process. • Successfully performed client's advocate role while engaging and managing multiple resources to address customer needs throughout the sales cycle.

Richardson, Texas, United States

• Professionally recruited, trained and led a high-performing team in expansion of market share throughout TX, LA, MS, OK and AR. • Re-positioned branch for continued profitably and growth, through strategic initiatives including transformation of account base from Value Added Resellers (VAR) to Independent Software Vendors (ISV). • Managed all channel development to penetrate new verticals.

Dallas/Fort Worth Area

Richardson, Texas, United States

Bs, Business Administration

Computer Science