Robert Rivera Email & Phone Number

Minneapolis, MN, US

Waltham, MA, US

• Combine trustworthy and transparent leadership style with deep understanding of customers and technical and digital transformation expertise to garner respect across top-performing team at billion-dollar software.
• Added 26 new countries to market penetration mix to boost footprint and ARR, conducting extensive market research and analysis to identify top market, and implementing strategies to ensure coverage across all.
• Averaged 72% partner contribution with new recruiting process to qualify, select, and onboard partners aligned with company goals and objectives.

Waltham, MA, US

• Directed partner sales organization for North America region, focusing on utilizing existing direct sales structure to advance partner network. Determined philosophy for partner collaboration, driving importance of.
• Transformed processes and growth through new sales methods to quickly qualify opportunities and highlight appropriate partnerships; established qualified sales opportunity (QSO) process with clearly defined KPIs.
• Acted as key member of team preparing company for IPO in 2019 for $570M, steering enterprise value creation to position company competitively and attractively for sale. Analyzed metrics to strategize improvement areas.

Waltham, MA, US

• Managed partner network effectively, forging lasting, trusting relationships. Ideated and executed partner strategy in alignment with objectives and goals. Supervised, coached, and mentored team of 7 professionals.
• Increased revenue by 25% YoY by growing new logos by 35–50% and obtaining top clients, such as JPMorgan Chase and Raymond James Financial.

Hanover, MD, US

Recruited to technology consulting company to offer subject matter expertise and build global service delivery model and framework. Strategized processes outlining how to sell, ideal sales representative profile, and benchmarks for framework still used by sales and business development teams today.

US

• Founded and grew business consulting firm specializing in application performance management (APM) solutions as pioneer in industry offering expert consulting in ITIL. Directed talented team of 100 consultants and.
• Expanded company to millions in annual revenue and 100 employees organically, opening 4 offices across North America. Secured partnerships with HP and IBM, earning Partner of the Year recognition from Compuware.
• Increased project profitability by 25% and reduced time-to-market with optimized sales proposal development process that improved estimates and tracking abilities.

Detroit, MI, US

Worked closely with Product Sales Executives in presenting Product Related Solution Methodologies and services throughout North America. Determined and evaluated customer requirements in the context of defining network/application solutions and submitting proposals. Developed and presented sales presentations, proposals and assisted with trade shows..

Managed business system related services and Network Engineers in locations across the Eastern United States. Handled all aspects of LAN/WAN and desktop support for over 2,000 total users (900 local, 1100 Remote). This included LAN/WAN infrastructure along with hardware and software procurement and installation. Established and maintained standards for.