Handling multiple infrastructure related activities for a chemical client.Assisting in AWS Cloud financial forecastingZscaler client upgrade, reactivating deactivated clients and created policies and procedures ensuring longterm end-user security.Managing quality control of all infrastructure related projects inside Clarizen.

Coordinated outsourcing IT transition and knowledge transfer activities in EMEA.

o Hired and built a technical infrastructure team and created a successful PMO group.o Direct the infrastructure engineers and project team which completed global enterprise projects such as: cybersecurity, database, network, datacenter, server, disaster recovery, application and cloud technology.o Enhanced 24x7 monitoring, state of the art hardware and enterprise-grade software, mitigating risk of potential cyber-attacks and ensuring high availability.o Upgraded server hardware to… Show more o Hired and built a technical infrastructure team and created a successful PMO group.o Direct the infrastructure engineers and project team which completed global enterprise projects such as: cybersecurity, database, network, datacenter, server, disaster recovery, application and cloud technology.o Enhanced 24x7 monitoring, state of the art hardware and enterprise-grade software, mitigating risk of potential cyber-attacks and ensuring high availability.o Upgraded server hardware to implement multiple VMs on a single server preventing hardware failure while increasing RAM, CPU and end user application performance. o Cultivating a positive team environment while creating good relationships, collaboration, processes, continuous improvement and preparing the team for future growth. Show less

o Financial responsibility for ~$8M-10M projects. o Led high-risk cybersecurity projects ensuring audit compliance.o Directed the build, test and deployment of the first Microsoft Azure Cloud PaaS / IaaS infrastructure.o Organized the first simulated local DR event by failing over of physical production servers to the Cloud.o Directly managed technical and project resources.

o Managed a $5M RFP to host and support Honeywell’s Data Transport circuits and MES in Latin America. o Partnered with procurement, legal and leadership to organize RFP proposals, responses, bidding conferences and vendor selections.o Managed new vendor onboarding and ensured vendor met SLA’s.o Completed a Global Event Conferencing RFP and negotiated lower price with better SLA’s resulting in a 37% / $740,000 reduction to a $2M annual spend.

o 18-month contract with infrastructure projects related to Wachovia Bank merger. o Increased monthly Windows 7 migrations by 20%.o Responsible for analyzing the budget and provided monthly reporting.

o Structured and managed company legally and financially.o Implemented a data capturing tool to track active deals, increasing sales by 60%.o Installed a centralized IT data delivery portal.

o Managed a technical team providing IT support for many clients; Procter & Gamble, PepsiCo, Russell Stover Candies, and Sunny Delight Beverages. o Ensured SLA’s were achieved according to the contract and worked with my team to consistently monitor tools, applications and processes to ensure best practices and to mitigate risks.o Created a team to implement virtual server technology within the customer infrastructure, saving $132K a year in server leases and implemented high… Show more o Managed a technical team providing IT support for many clients; Procter & Gamble, PepsiCo, Russell Stover Candies, and Sunny Delight Beverages. o Ensured SLA’s were achieved according to the contract and worked with my team to consistently monitor tools, applications and processes to ensure best practices and to mitigate risks.o Created a team to implement virtual server technology within the customer infrastructure, saving $132K a year in server leases and implemented high availability. Show less

o Managed a multimillion-dollar Procter & Gamble Infrastructure migration to a new venture capitalist company in the USA and Western Europe.o Implemented a go-live migration from SAP to Microsoft Dynamics AX, resulting in the largest MS Dynamics AX migration at that time.o Built and managed support teams at multiple customer locations in USA and Western Europe.

o Implemented a two-person remote support team resolving 80% of all incidents at first-call resolution.o Managed email migration from Netscape Mail to Exchange for 2200 global users.o Trained and managed Chinese support technicians.