Robert Tiley Email & Phone Number

Chippenham, England, United Kingdom

Working for Arribatec in the capacity of Account Management and Project Management

Maidenhead

Bath, United Kingdom

Portfolio Manager with Overall responsibility for all company projects.

Bath, United Kingdom

Project Manage software implementations in Higher Education, Further Education, Government and Private sectors (List of projects on request).Responsibilities:1/ Plan and initiate the software implementation process according to the Highpoint’s Implementation Methodology (based on PRINCE2 and Agile techniques)2/ Monitor, forecast and report on the project during its life cycle3/ As member of the project boards, ensure that options are provided and decisions are made in timely manner 4/ Manage conflicts of time, cost and quality5/ Manage project risks and issues6/ Establish and maintain an excellent working relationship with customers 7/ Manage customer expectations effectively and efficiently8/ Work in the sales function to further extend and expand the Highpoint customer base.9/ Develop effective relationships with changing teams and third party suppliers to ensure smooth delivery10/ Manage integration projects with UNIT4 Business World and external products11/ Responsible for developing long term client relationships with the senior decision makers within customer organisations.

Peterborough, United Kingdom

City Of Bath

Overall responsibility for delivery of projects within the organisation and be a part of the board of directorsResponsibilities:1/ To fulfil the role of company director always with the best interests of Highpoint uppermost in mind.2/Develop brand new Project Delivery Methodology based around Agile Project Management techniques.3/ To act as the liaison between the Highpoint and UNIT4 to further develop the partnership.4/ Work to develop new partnerships with other organizations’.5/ To support the bid management process, with a view to winning new work both from the existing customer base and beyond.6/ To project manage software projects which may involve a number of significant work-streams and the management of Highpoint employees or subcontractors.7/ To manage the delivery of successful projects (deliver expected financial return to Highpoint, that provide references, case studies and high levels of customer satisfaction.

Bristol, United Kingdom

Project Manage software implementations in Higher Education, Government and Private sectors (List of projects on request).Responsibilities:1/ Plan and initiate the software implementation process according to the UNIT4’s Implementation Methodology (based on PRINCE2)2/ Monitor, forecast and report on the project during its life cycle3/ As member of the project boards, ensure that options are provided and decisions are made in timely manner 4/ Manage conflicts of time, cost and quality5/ Manage project risks and issues6/ Establish and maintain an excellent working relationship with customers 7/ Manage customer expectations effectively and efficiently8/ Liaise across all parts of the company, including Sales, Professional Services and Customer Support to ensure successful delivery of the project9/ Develop effective relationships with changing teams and third party suppliers to ensure smooth delivery10/ Manage integration projects with UNIT4 and external products11/ Responsible for developing long term client relationships with the senior decision makers within customer organisations.

Bristol, United Kingdom

Managing a wide range of existing customer projects ranging from large phase 2 work, through complex upgrades in a wide range of industry sectors.

Bristol, United Kingdom

Overall responsibility for bespoke software requirements gathering and subsequent software development and implementation. 1/ Initiate and conduct customer contact with a view to identifying bespoke requirements for subsequent development into the Agresso system.2/ Liaise with Agresso and Customer Project Managers to ensure progress was reported and expectations managed effectively.3/ Manage programming resource.4/ Develop excellent working relationships within the organisation across all business areas.5/ Assist in the management of integration projects with Agresso and external products

London, United Kingdom

Working as the IT Business Analyst with responsibilty to the accounting function.1/ Work within the main IT support department to provide excellent service to the accounting department 2/ Developed a number of corporate applications, to enable data capture into the legacy accounting system.3/ Worked on the corporate tender process for a new accounting system and the subsequent implantation of the Agresso system.4/ Worked as part of the Database Administration function.

Bristol

Working as part of a team of accounting staff who provided the Development Accounts function of the Bristol site.

Bath

General factory working.

Bachelor Of Science (Bs), Computing And Information Systems, Second Class Honours First Degree

Four year sandwich course, with a year placement in industry. Completed as a matrure student.

Education record