Robert Bradley Email & Phone Number

Montrose County, Colorado, United States

• February, 2022, Hired into Trek Boulder location as Sales Associate and immediately began training for Sales Manager position.
• Attended RTC Training in American Fork, UT in May, 2022, mastering and teaching the Trek Sales Guide Process, thus increasing both individual and store metrics.
• August, 2022, Promoted to Sales Manager at Trek Broomfield location.
• Actively lead all store sales activities including customer engagement and sales monitoring.
• Organize employee sales training through role playing, observations, and post sales recaps.
• Work directly with store manager on all retail and operational processes to ensure consistent corporate alignment. - February, 2023, Promoted to Store Manager for Trek Bicycle Montrose location.

Westminster, Colorado, United States

• Responsible for coordinating and managing all store operations.
• Analyze specific and relevant business information to fully understand problems and use appropriate knowledge and expertise in making decisions to achieve sales goals.
• Managing execution by planning and delegating clear and realistic timelines to accomplish objectives while adhering to all company security, safety, policies, and procedures.
• Identify and anticipate requirements, expectations, and needs to always ensure a positive customer experience by appropriately adapting to changing demands and shifting priorities.
• Recruit, train, and develop all managers and associates as well as access behaviors and performance.
• Build relationships through authentic leadership in relation to all people in an open, friendly, and accepting manner.

Arvada, CO And Firestone, CO

• Originally hired into the Co-Store Manager Program at the Arvada location, recognized as one of the Top 10 stores nationwide. Promoted to leadership track for the Firestone location to prepare for future advancement as.
• Exercises full control of the store operations, specialty departments, merchandise departments, garden center, and equipment rental. Adjusts business strategies to handle highly seasonal business swings and promotional.
• Upholds OSHA regulations and complex Standard Operating Procedures (SOP) for workplace safety for industrial equipment while maintaining a safe environment for customers.
• Ensures excellent customer service throughout the entire shopping experience, training team to quickly respond to inquiries with expert knowledge, friendly attitudes, and clear communication among the staff.
• Recruits, manages, directs, and mentors a team of part time and full time direct reports.
• Matches store associates to their proper areas of expertise and schedules team members to cover all departments during regular and rush periods.

Greater Denver Area

Hired to manage the $26M Denver store. Assisted with multiple locations throughout the District as the national retailer entered into Chapter 11. Instrumental in the closing of several stores while minimizing the negative impact on store associates and the surrounding community.

Watkins, CO

• Nestled within the regional Front Range Airport, The Aviator served breakfast and lunch to travelers and other visitors.
• Established all business processes and procedures, including business plans, finances, accounting, recruitment, human resources, payroll, equipment maintenance, negotiations, and operations.
• Oversaw inventory and purchasing while creating menus, including catering and special events.
• Hired a team of 6 loyal employees. Developed and delivered customized training material for procedures and customer satisfaction initiatives.KEY ACHIEVEMENTS:√ Successfully established the business from scratch.

Lakewood, CO

• Recognized as “Top 10” Manager in all key metrics for 10 consecutive years, driving profitability through a strong focus on superior customer service. Served as Retail Advisory Team member for multiple projects and new.
• Analyzed all aspects of store operations and formulated comprehensive business plans, complete with business goals, succession planning, and annual operating plans with specific departmental targets
• Managed $MM budgets, forecasted and controlled labor costs, and planned facilities maintenance, repair, and operations. KEY ACHIEVEMENTS AND PROJECTS:√ Led district in mentoring and promoting new Supervisors, Assistant.