Robert Turner Email & Phone Number

Miamisburg, Ohio, United States

Dayton, Ohio, United States

• Enhanced workstation deployment efficiency by automating the process using MDT and PowerShell scripting, resulting in a 75% reduction in deployment time.• Developed automated processes and reports utilizing Python and interfaced with PostgreSQL databases to improve the precision and timely delivery of standard metrics.• Collaborated with multiple departments to devise and implement security initiatives that raised awareness of ongoing cybersecurity campaigns and potential threats.• Chartered and executed the project plan to migrate on-premises resources and functionality to Microsoft 365 and Azure.• Enhanced security posture by overseeing projects to implement endpoint encryption on all devices and multi-factor authentication for remote access to systems.• Professionally recognized for outstanding work during the pandemic and dedication to information security.

Dayton, Ohio Area

• Spearheaded migration efforts for mail and communication to Microsoft 365, including Microsoft Teams and Exchange Online.• Modernized Identity and Access Management (IAM) by implementing Azure Active Directory.• Increased first-call resolution by 20% by developing an internal knowledge base defining a standardized set of instructions on how to resolve common problems encountered by the team.• Created scripts in PowerShell along with documentation to ensure team members have the necessary tools to succeed.• Implemented virtualization techniques for servers of diverse architectures and conducted necessary upgrades, resulting in reduced power consumption and cost savings on electricity and warranty renewals within data centers.

Dayton, Ohio Area

• Directed a team of 4-5 content creators building in-game guides for popular games using custom libraries built in Lua.• Introduced a specialized internal guide that team members could use to reduce errors and ensure quality content.• Deployed quality code updates with the latest builds nightly using TortoiseSVN.• Responded to customer complaints and suggestions and took steps to improve the user experience based on feedback.