Tyler Harris Email & Phone Number

Seattle, Washington, United States

Planning and building out a piece of Netmotion's portfolio.

Seattle

• Responsible for planning, testing and implementing business solutions• Maintain accurate documentation of topology, systems, services and configurations• Assists in implementing and maintaining security controls for new and existing technology systems• Drives continuous improvement efforts that contribute towards our constantly evolving technical and organizational maturity goals• Discover and compare hardware/software solutions & create business proposals for use cases• Plan, Propose and Implement hardware/software solutions to best fit business needs• Responsible for health and lifecycle management of all enterprise Compute & Storage assets• Utilizing tooling and create scripts to automate otherwise manual procedures• Ensure Guest VMs are right sized and overall consumption of resources are within allowed ranges• Part of a 24x7 on-call rotation to ensure critical services are available• Plan and configure Highly Available services to meet business SLAs

Greater Seattle Area

• Design, Deploy and Support all Internal resources requested to support employees. This includes Windows Servers, Windows Clients, UNIX Servers, NetApp Filers, EMC VNX and vMware 6.5.• Implement and utilize SALT and Gitlab for Configuration Management against Linux and Windows Servers.• Create scripts and scheduled tasks to automate repetitive functions. • Work with a wide variety of technical and business teams to determine the appropriate solution to fit their needs.• Work closely with Project Management to plan Projects and Programs that fills the need of the business in the most efficient way possible.• Played a key role in migrating all users to Office 365 to a Hybrid Mode Exchange 2013 Windows Failover configuration.• Implement SCCM Automated Windows Updates to save the Corporate IT team a minimum of 40 hours each quarter updating servers.• Deploy NetApp FAS8200 and migrate data to replace 2008 Windows File Server.• Design and implement multiple version control systems to support multiple Game Studios and IT Operations teams.• Work with InfoSec and Business Stakeholders to create processes that conform to SOX 404 and PCI standards.

Issaquah, Wa

• Provided tier 1-3 support for all employees in office and in remote locations.• Managed all NAS and SAN technologies and resource allocation.• Maintained public & internal DNS records, Certs and IP Failovers.• Responsible for all AD object, GPO and OU modifications to meet requirements.• Managed ShoreTel VOIP phone system.• Successfully migrated file storage to Server 2012 R2 using Robocopy and Group Policies.• Implemented ESXi 5.5 with a multiple host, High Availability configuration.• Managed all aspects of mail: Exchange 2013, Google apps, Office 365 and records.• Implemented and maintained Veeam and BackupExec backup solutions.• Create and deploy new Asset tracking and helpdesk ticketing systems.• On boarded new employees and introduced them to technologies used in the Organization.

Kirkland, Washington

• Balanced tier two service requests with major departmental needs.• Responsible for all Imaging needs - MDT, WDS, ADK, WinPE, Acronis.• Excellent problem solving and foreshadowing skills.• Collaborated with customers to determine and meet their needs.• Worked with vendors to achieve project results.• Created group policies and implemented many Active Directory improvements.• Managed software loadouts in all departments to meet specific business requirements.• Played a critical role in Office365 mailbox migrations.• Assisted in many virtualization migrations, server rebuilds or reconfigurations.• Configured and set client VLANs.• Created cases and claims for damaged, lost or displaced packages.• Resolved problems with malfunctioning products.

Kirkland, Wa

• Answered all end user calls and escalated issues as needed• Worked closely with Administrative and Instructional Departments• Followed procedures to create all student and employee Active Directory Account creation.• Troubleshot problems with Users Profile Folder Redirection and Homeshares• Used Group Policies to deploy fixes to a broad scope of objects• Perfected New User scripts and Implemented new procedures• Created and managed user VOIP and Voicemail accounts• Researched and provided quotes for any new Software or Hardware campus wide

Kirkland, Washington

• Graduated with Honors• Constantly improving skills by duplicating labs outside of class• Always willing to assist others• Participate and actively listen to all information taught

Totem Lake, Wa

Helping customers find the products they are looking for, while maintaining the Floor appearance and product availability.Assisted in receiving, storing and stocking products to ensure proper product rotation and quality.Created and built product displays and ensured product facing at the end of the night was up to company standards.

Kirkland, Washington

Learned an independent GIS software to edit navigation map dataCalled businesses to determine and confirm their building location and basic informationAnalyze data and make decisions based on policies set by quality controlCreated, prioritized, tracked, escalated, reported and closed work ticketsIdentify and escalate policy discrepancies

Greater Seattle Area

Managed small team of morning shift employees and delegated tasksMaintained cleanliness of stockroom and improved organization of itemsPrepared and partook in biannual full inventory checksReceived, worked and organized stock dailyKey holder, POS trained, Wrote schedule, Maintained working order of stockroom

Operated Machinery for highest amount of grower profit.Set the operating speed for the entire line.Managed Firmtech Operator, and Optical Sizer Operator.Assisted with Customer Tours while at the Sizer station.Created many improvements for line function ability.

Associate Of Applied Science Degree, Computer Security Network Technology, Cum Laude

High School Diploma, General Studies

Activities and Societies: Member of Jazz band, Marching band, Concert band and Pep band. Golfing three years, tennis one, metal shop 4.