Rob Bates Email & Phone Number

GENERAL MANAGEMENT PROFILECustomer Operations, Call Center, Construction, Engineering, Finance, and Sales ExperienceOver 25 years experience in Telecommunications industry, with Comcast, Verizon, and other companies, in 5 states. Creative, well-established, problem–solving director with experience and education in varied aspects of the telecommunications industry. Financial Operations management experience includes P&L responsibilities and contract labor expense management. I have designed, built, and managed large public and private networks at the cutting edge of our industry – CaTV, HFC, CLEC, LAN-WAN, Large SONET, FTTP/FiOS, and more. Successful large staff leadership experience (150+ employees), to include Customer Operations, Call Center, Network Construction, and Combined Groups. I have taught Labor Relations Management at Penn State University, and I am expecting completion of a graduate certificate in Accounting from Villanova University, with eligibility to sit for the Pennsylvania CPA exam in 2012.Specialties: Large Staff Management, Labor Relations, Change Management, Financial and Operations Management.

Listed skills include Telecommunications, Management, Process Improvement, Call Centers, and 6 others.