Robin Hendrix Email and Phone Number
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Experienced telecommunications manager with a customer oriented mindset. From project management to managing teams spanning local accounts to nationwide customers, quality customer care is the final product of all of the skills that I have acquired. Looking for my next chance to be a rockstar.
Calabrio, Inc.
View- Website:
- calabrio.com
- Employees:
- 657
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Customer Success ManagerCalabrio, Inc. May 2021 - PresentUnited States -
Project Team LeadItc Service Group Sep 2019 - May 2021Dallas, TexasCurrently providing quality customer services to Verizon by creating new project management teams that will assist in their endeavor to improve their wireline/wireless services. Our teams work with various groups within Verizon to maintain and improve completion times for their projects. -
Project ManagerProvalus Apr 2019 - Sep 2019Richardson, TexasProviding project management expertise for the Verizon groups in order to complete end to end circuit installations. Assisting in installation documentation, process improvement, and team tuning to ensure quality customer service. Instrumental in providing customer and management escalations rapidly. -
Uc Operations ManagerConvergeone Feb 2017 - Sep 2018Utmb Galveston, TxManaging a highly charged team providing support for the telecom environment at UTMB in Galveston TX. This team of 10 include a PM, cable crew, and technicians who install and update NEC and AVAYA equipment. -
Network/Telecom ManagerCook Children'S Health Care System Jul 2008 - May 2016Ft. Worth, TxTeam leader of a team of 8 installing and maintaining Nortel, Shoretel, and Avaya Phone Systems. From start to finish, the Cook environment was always growing and expanding. Our team upgraded systems, installed clinics, and constantly installed new technology to keep up with it. -
Regional Telecom ManagerPerot Systems Mar 2007 - Jul 2008Responsible for the central states Tenant sites and technicians. Was considered the Tenant go to manager when there were needs or issues with anything NEC within the U.S. Tenant accounts -
Telecom ManagerTenet Healthcare Nov 2003 - Mar 2007Installed and maintained multiple NEC phone systems for the St. Louis area Tenet locations. Created and maintained multiple ACD, NEC Wireless and NEC OAI systems. Created all documentation for maintenance processes, DR and repair processes for all related servers. -
Senior Pbx Installation TechnicianOptus, Inc. Apr 2001 - Nov 2002Installation of multiple Switches and Voice Mail systems throughout the Tennessee, Mississippi, and Missouri area. Lead on-site technician for installation of 5 switch (12,000+ phone) system in the St. Louis Area.
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Senior Pbx Installation TechnicianVerizon Dec 1998 - Mar 2001Responsibilities include installing NEC NEAX 2400’s for the State of Maryland. Installed 35 sites. -
Project ManagerMeta Solutions Nov 1996 - Dec 1998Duties included supervising install teams for Voice and Data systems at Veterans Administration Hospitals throughout the U.S. Supervised teams ranging from 8 to 31 personnel. -
Project ManagerThe Apex Group Mar 1994 - Nov 1995Managed a three-man project team to install and maintain the LAN and Voice infrastructure at Baltimore Area Legg Mason Buildings.
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Dial Central Office Installer (29N)Us Army Apr 1988 - Mar 1994Responsibilities included Maintenance of Mechanical and Digital switches. Performed circuit alignments between Central Office and Microwave facilities and supported outside plants crews. Locations include Ft. Jackson SC (Basic Training), Ft. Gordon GA (AIT), Ft. Ord CA (707th Maintenance Battalion), Ft Davis Panama (1109th Signal Battalion), Ft. Ritchie, MD (Isec-Conus).
Robin Hendrix Skills
Robin Hendrix Education Details
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Diploma -
NecTelecommunications -
Us ArmyBasic Installers Course -
Us ArmyDial Central Office Installer -
Us ArmyPrimary Leadership Development Course (Pldc)
Frequently Asked Questions about Robin Hendrix
What company does Robin Hendrix work for?
Robin Hendrix works for Calabrio, Inc.
What is Robin Hendrix's role at the current company?
Robin Hendrix's current role is Customer Success Manager.
What is Robin Hendrix's email address?
Robin Hendrix's email address is rh****@****itc.com
What is Robin Hendrix's direct phone number?
Robin Hendrix's direct phone number is +168288*****
What schools did Robin Hendrix attend?
Robin Hendrix attended New Mexico Military Institute, Everglades University, Nec, Us Army, Us Army, Us Army.
What skills is Robin Hendrix known for?
Robin Hendrix has skills like Wireless, Software Installation, Data Center, Leadership, Telecommunications, Military, Disaster Recovery, Training, Switches, Troubleshooting, Voip, Vendor Management.
Who are Robin Hendrix's colleagues?
Robin Hendrix's colleagues are Robert Rivera, Sean Flannery, Tajudin Aliy, Jazmine Lineberger, Daniel Berggren, Peter Karlisch, Björn Forsén.
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Robin Hendrix
Commercial Real Estate Marketing | Design And Branding | Photography | Social Media For #CreWestfield, Nj4mack-cali.com, mack-cali.com, cbcworldwide.com, cbcworldwide.com3 +173259XXXXX
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Robin Hendrix
Dallas-Fort Worth Metroplex -
1ozk.com
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5tenxammo.com, aol.com, ten-x.com, auction.com, auction.com
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