Robin West Email & Phone Number

Cincinnati, OH, US

- Worked with CEO to strategize, implement and ensure completion of complex, cross-functional projects. - Determined scope of projects, coordinated project activities, developed unique and consistent branding. - Evaluated and hired external contributors. Worked directly with CEO, team, and contracted UX designers and web developers to create and launch.

- Identified a gap in the local market, created a unique and compelling profile to appeal to this particular audience. - Quickly built a loyal customer base and maintained a five-star rating. - Left to pursue career opportunities.

- Apprenticed with SocialSpark Pro for three months under direct supervision of founder and CEO. - Researched, curated and crafted original blog posts and social media posts. Created eye-catching social media graphics in Canva. - Scheduled social media posts through Hootsuite and helped manage the company's Facebook, Twitter, LinkedIn and Instagram.

- Built and maintained strong customer relationships, created appealing visual displays, promoted in-store events, routinely achieved $25,000 monthly sales goals by promoting merchandise and engaging customers. - Led team in increasing overall customer satisfaction score by 12%. - Left on good terms for relocation and to pursue school full time.

- Hired as server, quickly became a top performer and promoted to lead server trainer within six months of employment. - Was a leader and mentor. Led by example. - Compiled training materials. - Routinely trained groups of 2-10 servers. - Evaluated performance and gave encouraging and constructive feedback as necessary. - Left on good terms.