Robin Berman Email & Phone Number

Experienced Service Manager with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Industry, Event Management, Golf, Social Media, and Food & Beverage. With over 10 years of hospitality experience, I am a catering expert who is passionate about delivering exceptional service and creating memorable events for clients. As a Catering Sales Manager at Spire Hospitality, I manage the catering department of the Embassy Suites Blue Ash NE, Ohio, where I oversee all aspects of catering sales, operations, and customer satisfaction. I have a TIPS certification and excellent interpersonal and CRM skills, which enable me to build and maintain strong relationships with clients, vendors, and staff. I also have a background in community outreach, as I previously served as a Community Outreach Director at Floral Hills Memorial Gardens, where I educated and assisted families on pre-need funeral and cemetery planning. I am motivated by the mission of providing compassionate and personalized service to every client, and I strive to exceed their expectations and needs. I am always looking for new opportunities to learn, grow, and contribute to the success and growth of the team and the organization.

Listed skills include Team Building, Microsoft Office, Strategic Planning, Customer Service, and 1 others.

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  Xavier University