Robin Burrough Email & Phone Number

United States

Irving, TX

Little Elm & Frisco, TX

*Front of House, Back of House and all duties for those areas of the restaurant*Store Opening and Closing procedures*Sales and Marketing through cold calling on businesses and companies to attain Catering Orders*Procedures for the Food and Supply ordering for the stores*Set-up, Tear-down, and all necessary procedures for Full Service caterings*Balancing.

Irving, Texas

Medical Management Bill Review for Workers Comp

Frisco, TX

* Demonstrated effective Supervisory Leadership skills in managing teams of 10 - 20 associates* Conducted Bi-Weekly/Monthly Feedback Sessions to each associate * Effectively led my team exceeding company and team objectives (monthly & quarterly).* Initiated/Implemented/Participated in interviewing, hiring, testing & certification for new hires* Effectively.

Ft. Worth, TX

Quality Assurance – *Responsible for the Q.A. of Sales/Customer Service observations for the call center*Effectively handled all compilation & reporting of the Q.A. stats on a weekly, monthly and quarterly basis for the Richardson Call Center to the V.P. of XPS/Young Energy. *Effectively handled all Q.A. feedback directly to Associates, Supervisor, Manager.

Irving, TX

* Demonstrated effective Supervisory Leadership skills in managing teams of 10 - 20 associates* Conducted weekly, monthly and annual feedback sessions to meet/exceed all Performance/Attendance Objectives* Demonstrated effective interface skills regarding Human Resource issues and all employee concerns * Participated in all interviewing, hiring and.