Robin Castillo Email & Phone Number

Princeton, New Jersey, United States

My time is divided between supporting ITS as the HR Business Partner and working on the Benefits team. Since I work in a regional office I am also involved in onsite HR programs based on need. These programs include Service Award distribution, coordination of onsite Learning and Development courses, new hire orientation facilitation, managing onsite store distributing company logo items, updating HR labor posters.HR Business Partner-Supporting the CIO and providing guidance for anything HR related including, but not limited to Focal process, Succession Planning, Talent Review, Performance Based Compensation, retention, pay equity, voluntary and involuntary terminations-Voluntary and involuntary exit meetings-Tracking and submitting information for personnel actions-Pulling employee information and reporting from HCM system, OracleBenefits-Answering daily benefits questions from staff and escalating to appropriate vendors as needed to resolve issues-Participating in planning and implementation of benefits programs including Open Enrollment, benefits providers RFPs, outsourcing of leave administration, transitioning to new benefits vendors-Staying up to date on HR laws including mandated leave in multiple states, Covid-19 related laws, updates to spending account limits-Created and maintain internal benefits website on SharePoint-Benefits overview presentation to new hires

Princeton, Nj

Answer general HR questionsConduct new employee orientation for all East Coast offices and complete new hire paperworkAssist recruitment by creating onsite interview schedules, coordinating candidate travel arrangements, completing reference checksPost job requisitions on state sites and academic/professional job boardsExit meetings for voluntary terminationsCoordinate HR and Corporate events - Executive Staff Meet & Greets, Company Award Ceremonies, Service Awards Dinner, charitable collectionsBackup support for administrator of our background checking system (Sterling Infosystems)Onsite support for HR staff in CA headquarters when needed

Provide support to 70 employees by responding quickly to help desk tickets issued and troubleshooting problems with printers, copiers, fax machines, and phonesSet up new hires phones; add to the Call Accounting System, the PBX, and the Audix Voicemail SystemParticipate in facility issues including working with vendors to coordinate improvements and planning upgrades to the facilitySort incoming USPS mail and distribute to appropriate departmentsPost all outgoing USPS mail using Pitney Bowes postage meterMulti-task while working on projects from Human Resources, Administration, and IT Departments simultaneously Incorporated all receptionist duties listed below with this new position

Operated the switchboard for Pennsylvania daily, and directed phone calls to appropriate employee. Answered calls for both Florida and Pennsylvania offices when neededPut together new hire packets and set up orientation via Net Meeting and conference call with Human Resources department located in FloridaOrganized new hire paperwork and verified that all paperwork was filled out correctly and completelyUtilized the ADP/Human Resources Benefits Solution Website to effectively record employees’ time off and to alert an employee when requests for days off were not correctly submittedManaged the front desk by signing in visitors, recording and delivering packages, ordering office supplies for administrationMaintained the swipe card security system for the office, ensuring that all the employees’ swipes were correctly recorded and that all the time cards were effectively printed and distributedOrganized events for 120 employees creating materials to be distributed and decorations to be placed throughout the building. Events include Halloween, the annual Holiday Party, Take Your Children to Work Day, and various others

Mba, Management

Activities and Societies: Sigma Iota Epsilon

Ba, Public Relations, Spanish