Robin Mark Email & Phone Number

Green Bay, Wi, Us

Sturgeon Bay, Wi

. Responsible for the oversight of the Door to Door Public Transportation System. . Write grants and applications required for the 85.21 and 53.11 Transportation Programs. . Responsible for Request for Proposal Process related to the transportation program.. Monitor ridership in the transportation system.. Preparation of required monthly/quarterly/annual reports.. Responsible for various and numerous accounting duties related to the ADRC and Aging Programs.

Sturgeon Bay, Wi

•Created SAMS database with ongoing management. Database can be accessed statewide by other ADRC offices.•Create folios and scan documents into client system.•Frontline interface to the public and other government offices.•Supply Management•100% Time Reporting.•Webpage management which includes updating and modifications.•Creation of Long Term Care rate sheets for new clients. • Process over $500k of invoices each month.•Cost accounting, budgeting and results tracking in a multi-million dollar budget.•Creation of Standard Operating Procedures.•Expense reporting/tracking of a $6M budget.•State Reporting of department statistical information.•Creation of tracking spreadsheets for department.•Provide information and assistance to clients about availability of programs and resources in the government and in the community.•Worked with IT Department to create custom financial report. This report saves manual labor of management and clerical employees at a cost savings of approximately $4,700 per year. This labor savings allows the department to utilize the employees time more efficiently.•Created twelve resource documents for clients. These documents provide information that would otherwise need to be looked up in the database by the Information & Assistance Specialists. The creation of these documents saved approximately $15,000 per year in labor costs. The labor saved in research allows the Information & Assistance Specialists to meet with more clients thus streamlining the business.

Chicago, Il

•Assumed responsibility for all Accounting functions in the Environmental Control Department.•Resolved months of backlogged work, restored order and organization to processes/records in disarray.•Researched and solved billing problems •Created tracking spreadsheets for department.•Created and maintained expense and capital budget for department.•Created and maintained financial reporting spreadsheets for the department.•Negotiated pricing on fleet repair for department.•Negotiated purchasing prices with potential outside vendors to achieve the best possible pricing for the department.•Processed department invoicing in a timely manner.•Supply Management.•Equipment maintenance.•Fleet Management.•Grant Management.•Revenue reporting.•Trained personnel on the mechanics of tracking spreadsheet.

•Assumed responsibility for the full cycle accounts payable process in Floral Shop. •Processed monthly billing.•Completed month end reconciliation of accounts.•Resolved months of backlogged work.•Restored order and organization to processes/records in disarray.•Researched and solved billing problems.•Corrected invoicing that had been previously missed.•Supply Management.•Customer Service.•Processed customer orders.•Managed cash register.•Created arrangements for customers.•Processed accounts receivables.•Researched products for shop.•Negotiated purchase prices for shop materials.•Delivery of customer orders.

•Assumed responsibility to support the general public.•Collected overdue fees.•Sent out billing notices.•Checked materials out/in.•Customer Service.•Sent faxes as requested by general public.•Pulled requested materials from stock.•Sent requested materials to customers.

•Maintained cash flow management for register at bar facility.•Collected monthly rents from rental properties.•Supply Management.•Customer Service.•Interfaced with government officials.•Administered adult horseshoe league.•Provided financial accounting and auditing of league

•Located housing units.•Interviewed respondents.•Created data reports providing census tallies.

•Managed the financial activities of a $2.3m annual facility management contract with Alcatel-Lucent.•Prepared necessary journal entries related to project revenues and expenses for month end close.•Prepared monthly general ledger account reconciliations.•Coordinated with account management the creation of the annual financial plan, quarterly forecasts and monthly estimates.•Managed the payroll time entry process. Act as liaison with the corporate payroll department to resolve employee payroll issues.•Generated contract billings and monitor accounts receivables to ensure timely cash flow.•Supported Alcatel-Lucent Real Estate Management in the Accounts Payables process.•Prepared, analyzed and presented complex financial reports to Johnson Controls and Alcatel-Lucent Real Estate Management.•Compiled waste audit and recycling reports for Alcatel-Lucent Real Estate Management.•Tracked and presented Building Services Requests which helped the management team verify work completed/open, thereby helping to improve customer satisfaction.•Wrote step by step instructions for each part of position. These instructions were submitted to Corporate and became an integral part of their instructional database for new employees.•Trained Exempt & Non-Exempt employees in various jobs and provided ongoing support.•Trained Lucent Vendors on Electronic Invoicing system and provided ongoing support.•Project Manager fill-in for Campus projects.•Special projects as directed by Senior Management.

•Managed Accounts Payable process for Cushman & Wakefield on the Lucent Technologies contract which had an annual worth of $30m.•Acted as liaison between Lucent Real Estate Property Managers and their vendors to reconcile bill processing and payment of invoices.•Integrated C&W processes with the Lucent processes and thus avoid delays in bill processing. This allowed the companies to recapture late fees that had been incurred, thereby saving the company several thousand dollars.•Supported C&W employees on a National basis on the Lucent Account with regards to Yardi system issues and Accounts Payables. I was able to apply the same knowledge from local to national accounts and I was credited with saving the company money that could have been lost.

•Compiled budgetary information for the purpose of creating campus rent rate. While maintaining the budgeting information for Senior Management with accurate data, Senior Management was able to present a rent rate that flat lined. This rent rate saved substantial funds for the core businesses, which was then applied to revenue generation.•Supported Senior Property Manager and complete special projects as assigned. Special projects included analyses of basic building maintenance services and benchmarking. With this data, Senior Management was able to reduce square foot contract costs, saving the company operating dollars.•Supported Lisle/Naperville campus LRE team. The campus was comprised of 6.5m sq. ft., with 11,500 tenants/occupants and an annual rent budget of $78m.•Updated monthly results numbers, overtime results and benchmarking information.

•Tracked contracts in excess of $10m with payment of invoices. By properly investigating invoice issues, (i.e. misplaced checks/lost billing, etc.), I was able to clear up payments and thereby regain or save late charges which management recognized as a credited savings of thousands of dollars.•Negotiated free paper towel holders for all restrooms on entire campus with vendor, saving the corporation thousands of dollars.•Supported Senior Chief Engineer in the use of financial software and results reporting. By working with the Chief Engineer in the tracking and analyzing of the capital budget in a timely manner, we were able to return to corporate at least $400,000 which could be deferred, giving corporate alternatives on expenditures in other needed areas.•Tracked and analyzed a capital budget of $6m.•Tracked Nextel radio ownership & troubleshot equipment problems with the vendor. In working with the Chief Engineer, we were able to present management with a workable budget for the Nextel radios which were required by the MERT (Medical Emergency Response Team). In doing so the MERT team obtained a state of the art communication system which MERT credited with saving several lives on the campus.•Trained future Contract Administrators in the duties and processes of the position and provided continuous ongoing support of the position.

•Tracked an expense budget in excess of $60m along with associated results.•Analyzed variances prepared and presented results.•Tracked and analyzed a capital budget of $13m.•Supported Property Managers in the use of financial software and results reporting.•Developed Real Estate Project Cost and Economic Impact Analyses. Created project specific authorization and client commitment documentation for Real Estate transactions.•Modeled Real Estate portfolio structure options leading to long-term, multi-million dollar investment decision.•Created a 10 year depreciation schedule of all capital assets on campus.

•Responsible for furniture delivery to new Corporate Center.•Responsible for inventorying corporate furnishings and updating database.•Administered pre-employment testing, reviewed resumes of potential hire candidates, scheduled interviews and trained in the interview process.

Receptionist in the Classified Advertising Department. Greeted customers, answered phones and sorted mail.Promoted to Legal Notice ad taker where I was the customer interface to create, set, publish and invoice all Legal Notice ads in the newspaper.

Bachelor Of Arts, Business Administration

Sma/Smt, Systems Maintenance Administration/Systems Maintenance Technician

Systems Maintenance Administration/Systems Maintenance Technician Designation

Ccsp, Customer Service

Certified Customer Service Professional

Fma, Facilities Management Administrator

Facilities Maintenance Administrator Designation

Rpa; Real Estate Property Management

Property Administrator Designation