Robin S. Email & Phone Number

Robin S. is a Service Manager at United Supermarkets, LLC. They is proficient in English. Colleagues describe them as "I have had the pleasure of working with Robin through the Little Elm Food Bank. Robin is wonderful to work with: professional, passionate about assuring the best performance is being provided for the work at hand, honest and very meticulous about her work. I highly recommend Robin as a team member." and "Robyn was wonderful to work with. She always worked within our budget and within our deadlinea. She is very professional and helpful. She is an asset to any organization!"

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  Service Manager

  United Supermarkets, Llc

  Jul 2018 - Present - Frisco, Texas, United States

  • Established relationships with customers through effective communication to build loyalty to the store and brand.• Monitored cash over/short and daily inventory shrinkage• Working knowledge of scheduling, reviews, guest surveys, payroll procedures, labor projections/goals, customer database.• Collaborated with department managers to ensure all store areas were staffed and that an appropriate number of registers were available for customers (pre and post-COVID 19 pandemic).• Consulted with customers through active listening and targeted questions to de-escalate customer issues and increase customer satisfaction. • Responsible for ordering and maintaining store supplies and being Ecolab compliant• Utilized crisis management and conflict resolution skills with customers and employees. • Management of expectations for team members and oversight of meal and rest breaks for a team of 130+ team members in compliance with state Labor Law while effectively maintaining proper floor coverage.• Helped TRM with Job Fairs, interviewing and hiring processes, accident reports, and maintained desk responsibilities for department heads including working with managers on staffing needs during vacations.• Assumed all store responsibilities in the absence of our Store Director and or Assistant Store Director• Certified Food Service Manager Certificate• TABC Certified

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  Moorpark College