Robin Settles Email & Phone Number

Admit seniors to the the facility for short-term rehabilitation. Work with families, social workers and facility clinical liaisons to admit seniors. Verify insurance for admission and give tours of the facility. Manage the admissions department on the weekend as the sole admissions counselor to admit seniors for rehabilitation.

3-Star Skilled Nursing Home Facility with on-site physicians, providing expert short- and long-term care to over 1,000 residents and about 1,000 users of rehabilitation services each year. 70 person sales force.Admittance CounselorSales Increase census activities through collaborative liaison with key internal departments and external entities: hospital social workers and case managers, physicians, nursing department, front desk and rehab services.Alert area hospitals of short-term rehabilitation availability, by effective use of clinical relationships and company-generated materials. Keep current on Hebrew Home Admissions services. Use community relations strategic initiatives to encourage walk-in tours for family members.Increase medical referral and admissions effectiveness by adherence to same day time management guidelines. Maintain log of referrals for external sales activities. Measure results for census and marketing, determine industry marketplace for continuous product replenishment. OrganizingProcess medical referrals; verify medicare insurance and patient personal background information.Use collaborative efforts as team player focused on training processes to work cross-functionally on problem accounts.Customer RelationshipsAnswer telephone and respond to inquiries about facility. Establish strong work relationships with Hebrew Home clinical liaisons and family members. Emphasize education of facility services to family members for proactive care of patient. Visit new admissions within 24 hours, ensured completed admissions forms.

Managed vendor relationships between book distributor and publisher, such as the International Monetary Fund and the United Nations. Processed order fulfillment and maintained inventory. Initiated and conducted site visits. Experienced working across diverse workforce. Independent decision making to determine priorities, meet deadlines for order fulfillment, financial department and vendor reconciliation. Leadership expertise in Director's absence for executive level management. Trainer for employee staff on operations flow, editing marketing promotional materials for new marketing and business development.

Managed vendor relationships between book distributor and publisher, such as the International Monetary Fund, and the United Nations. Processed order fulfillment and maintained inventory. Initiated and conducted site visits. Experienced working across a diverse workforce. Utilized independent decision-making skills to determine priorities and meet deadlines for order fulfillment. Assisted financial department on vendor statement reconciliation. Had occasional distribution responsibilities to the Distribution Director, demonstrating leadership expertise and generating daily and weekly reports for executive level management.Led employees, trained staff on process flow for daily operations in Acquisitions. Established key guidelines for product knowledge, assisted marketing in editing promotional materials for new marketing and business development.

Mba/Hrm, School Of Business And Management

Graduated with a degree in business and human resource management. The program was an accelerated degree program from the Universitiy.

Mba/Hrm, Masters Of Business Administration, Human Resource Management

Ba, Human Relations