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Robin Staton Smith Email & Phone Number

Customer Success Manager at CloudHesive
Location: Jacksonville Beach, Florida, United States 6 work roles 1 school
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Current company
Role
Customer Success Manager
Location
Jacksonville Beach, Florida, United States
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Who is Robin Staton Smith? Overview

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Quick answer

Robin Staton Smith is listed as Customer Success Manager at CloudHesive, a with 83 employees, based in Jacksonville Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Robin Staton Smith.

Robin Staton Smith previously worked as Cloud Senior Program Manager at Avaya and Senior Customer Success Manager at Spoken Communications - An Avaya Company. Robin Staton Smith holds Bachelor Of Business Administration (B.B.A.), Marketing from University Of North Florida - College Of Business Administration.

Company email context

Email format at CloudHesive

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CloudHesive

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Profile bio

About Robin Staton Smith

Accelerated experience in Cloud Program Management, Global Project Management/Delivery of Software Technology Products and Services, Client Success, as well as Call Center Operations. High-impact proven leader that brings creative and innovative approaches to strategy development, problem solving, and fulfillment of business goals.

Current workplace

Robin Staton Smith's current company

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CloudHesive
Cloudhesive
Customer Success Manager
Jacksonville Beach, FL, US
Website
Employees
83
AeroLeads page
6 roles

Robin Staton Smith work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Jacksonville Beach, Fl, Us

Cloud Senior Program Manager

Led and managed cross-functional team efforts to design, plan, develop and implement integrated cloud software solutions to customers.

Feb 2017 - Mar 2023

Senior Customer Success Manager

Spoken Communications - An Avaya Company

Jacksonville, Florida, United States

Cultivated and maintained strong relationships with customers to ensure high customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities.

Feb 2017 - May 2018

Senior Director Cloud Source Operations

Led a cloud service delivery organization providing inbound customer care, email, chat and back-office operations.

Sep 2014 - Aug 2016

Director, Process Improvement Global Implementations

Convergys

Led a global team of Process Managers, Project Managers, and Developers to design, build, and implement a global software application along with associated processes, training, and auditing for users within a BPO call center environment.

May 2005 - Mar 2014

Senior Project Manager

Convergys

Jacksonville, Florida, United States

Led large global cross functional project teams comprised of team members from various business and technology business units. Managed the organization's reporting, analysis, and employee scorecard management/maintenance for call center employees.

Aug 2001 - May 2005
Team & coworkers

Colleagues at CloudHesive

Other employees you can reach at cloudhesive.com. View company contacts for 83 employees →

1 education record

Robin Staton Smith education

  • University Of North Florida - College Of Business Administration
    University Of North Florida - College Of Business Administration
    Marketing
FAQ

Frequently asked questions about Robin Staton Smith

Quick answers generated from the profile data available on this page.

What company does Robin Staton Smith work for?

Robin Staton Smith works for CloudHesive.

What is Robin Staton Smith's role at CloudHesive?

Robin Staton Smith is listed as Customer Success Manager at CloudHesive.

Where is Robin Staton Smith based?

Robin Staton Smith is based in Jacksonville Beach, Florida, United States while working with CloudHesive.

What companies has Robin Staton Smith worked for?

Robin Staton Smith has worked for Cloudhesive, Avaya, Spoken Communications - An Avaya Company, Sutherland Global Services, and Convergys.

Who are Robin Staton Smith's colleagues at CloudHesive?

Robin Staton Smith's colleagues at CloudHesive include Ezequiel Iglesias, Damian Sanguine, Chad Conant, Jessika Blanco, and Geissel Arzola.

How can I contact Robin Staton Smith?

You can use AeroLeads to view verified contact signals for Robin Staton Smith at CloudHesive, including work email, phone, and LinkedIn data when available.

What schools did Robin Staton Smith attend?

Robin Staton Smith holds Bachelor Of Business Administration (B.B.A.), Marketing from University Of North Florida - College Of Business Administration.

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