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@virginmedia.co.uk
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Robin Watson is listed as Broadband street surveyor at Virgin, a company with 17691 employees, based in Greater Guildford Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at virginmedia.co.uk and a matched LinkedIn profile for Robin Watson.
Robin Watson previously worked as Street surveyor at G.Network and Complex Analyst at Virgin. Robin Watson studied at Comprehensive.
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AeroLeads found 1 current-domain work email signal for Robin Watson. Compare company email patterns before reaching out.
I have 16 years experince of working in the Cable TV and Telecoms industry. I have worked in the collections dept, billing dept and revenue assurance dept.Whilst in collections I dealt with CATV and Telco disconnections, made out going arrears calls and incoming calls after letter and disconnection runs. Set up refunds process and ran monthly write off reports.During my time with the billing dept I was with the billing problems team, this involved a lot of contact with I.T. This fuction led onto me working on the Telco suspense files, this eventually became my full time job. For 2 years I also had a team of temps working for me. This then led onto working the PPV suspense files. Went back to working on Telco suspense and was then working on Comtel and ntl: suspense and rating systems. Was still doing this when I was moved to the AIM ( Account Integrity Management ) team.Since I have been with AIM I have moved away from the suspense function. I now administer the depts Key Integrity Tracker and am prime adminstrator for our Issue Management System. I was also a key part of the setting up of this system, this involved being in London for 2 weeks working with the software provider.Specialties: Bridging the gap between users and providers, example is the Issue Management system. I can understand relatively technical things but able to relay that to non technical people.I like to investigate, the suspense work was a prime example of this. The billing system would have to be fully interogated. This also meant having an eye for detail.
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Visit streets selected for fibre broadband. Visit street and do visual survey, information such as Toby location, chambers and ducting recorded on tablet. We also record existing infrastructure such as trees, lampposts, telegraph poles and record footway and carriageway surfaces.
Some data cleanse.Maintain depts Key Integrity Tracker ( KIT ). This is basically a spreadsheet with all the current reports that are produced by GRA. It also shows which location is working the reports. I also add in new reports as required.Assisted in the setting up of Issue Management ( IMM ) system. Now main administrator. This includes developing.
I was made redundant from Virginmedia on the 24/12/09. Currently available.
Selected to work with setting up an innovative account management system and subsequently became prime administrator.Led a team of analysts to reduce monthly non billed telephony calls from over 800K to approx. 11K, resulting in revenue recovered of up to £10K per month.Assisted the Credit Manager in setting up the telephony credit control.
Business was Consumer Debt Collecting.My role as a Regional Collections Manager was to development my region to maximise collections.Regular visits to Regional Supervisors to discus quarterly targets and to analyse individual agents performance.To develop / open new areas. Recruit new agentsImpliment Total Quality Management
Legal & TradeBased at home. Regularly met with regional collection supervisors to set quarterly targets for collections, break in rates and new collectors. Also to ensure that they were maximising the collections potential in their areas. Assisted supervisors in recruiting new and replacement collectors.Met and exceeded collections targets each quarter..
Provident Personal CreditManaged a branch office of 6 full time staff and 20+ part time agents. Main objectives were to grow the customer base, optimise sales, collect repayments to term and to maximise profits. Trained and developed assistant managers and administration staff. Carried out ½ yearly and annual performance appraisals.Managed 4 branches, each.
Other employees you can reach at virgin.com. View company contacts for 17691 employees →
Marilyn White
Colleague at VirginGreater Exeter Area, United Kingdom
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A Ll
Colleague at VirginRiyadh Region, Saudi Arabia
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Christian Walker
Colleague at VirginTonbridge, England, United Kingdom, United Kingdom
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Ciro Tortorella
Colleague at VirginCerignola, Apulia, Italy, Italy
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Darla Rasmer
Colleague at VirginIreland, Ireland
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Tony Keens
Colleague at VirginRomford, England, United Kingdom, United Kingdom
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Sarah Evans
Colleague at VirginRedhill, England, United Kingdom, United Kingdom
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Andrew Pan
Colleague at VirginGreater London, England, United Kingdom, United Kingdom
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Disemelo Ntisa
Colleague at VirginCity Of Johannesburg, Gauteng, South Africa, South Africa
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Kaoutar El Azami El Idrissi
Colleague at VirginMorocco, Morocco
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Quick answers generated from the profile data available on this page.
Robin Watson works for Virgin.
Robin Watson is listed as Broadband street surveyor at Virgin.
AeroLeads has found 1 work email signal at @virginmedia.co.uk for Robin Watson at Virgin.
Robin Watson is based in Greater Guildford Area, United Kingdom, United Kingdom while working with Virgin.
Robin Watson has worked for G.Network, Virgin, Virgin Media, Virgin Media (Formerly Telecential, and Legal & Trade.
Robin Watson's colleagues at Virgin include Marilyn White, A Ll, Christian Walker, Ciro Tortorella, and Darla Rasmer.
You can use AeroLeads to view verified contact signals for Robin Watson at Virgin, including work email, phone, and LinkedIn data when available.
Robin Watson studied at Comprehensive.
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