Robin Casey Email & Phone Number

Prairie Village, KS

I handle customer service calls/emails. I am also responsible for the daily order entry, invoice processing and inventory reconciliation.

Managed daily functions of scheduling and billing of work sent to 16+ off-site suppliers, ensuring proper completion and reporting to all areas of P&G. Reviewed and streamlined processes and created reports for use by management. Led multiple staff meetings to provide training and information.Supervised 16+ third party suppliers performing in-store retail.

Managed a staff of 15+ full and part time staff members all while performing customer service, cash handling, selling, scheduling and more. Performed monthly audits of work performed in order to ensure all processes were completed accurately.Trained 15+ seasonal and permanent service staff to provide positive customer service experiences for store.

Lee's Summit

Led a staff of over 35 part and full time staff members, all while performing cash handling, scheduling, vendor services and more. Attended and led management meeting both inside and outside the store. Maintained a high level of excellent Customer Service.Hired and trained 35+ seasonal and permanent staff to ensure adequate staffing levels, enabling the.

Bachelor Of Business Administration (Bba), Business Management

Bs, Business Management