Robin Pearson Email & Phone Number

Greater Seattle Area

Independent Projects• Custom GPT Configuration (OpenAI): Designed, built, and refined a high-performing custom GPT for hyper-personalized job search support. Acting as an advisory career content management system, this custom GPT reliably performs six pre-defined use cases to deliver three structured reports and select relevant curated content, adding markup per two HTML / CSS templates. Steered with structured authoring, prompt chains, content banks, and reusable session prompts, this… Show more Independent Projects• Custom GPT Configuration (OpenAI): Designed, built, and refined a high-performing custom GPT for hyper-personalized job search support. Acting as an advisory career content management system, this custom GPT reliably performs six pre-defined use cases to deliver three structured reports and select relevant curated content, adding markup per two HTML / CSS templates. Steered with structured authoring, prompt chains, content banks, and reusable session prompts, this GPT delivers consistent outputs that are tailored, accurate, and authentic to the user's voice. Roadmap in progress includes API actions for workflow automations.• Generate Flowchart with Python using Pydot (for Graphviz): Installed PIP libraries and developed code to generate a complex DOT graph mapping the workflows and functionality of the custom GPT described above. Used 'for' loops with dictionaries to create / add sets of nodes with consistent attributes; devised hierarchy of subgraphs and set of hidden edges to control PDF layout. (See PDF attachment in Projects section.) Show less

Redmond, Wa

Denali Advanced Integration delivers enterprise IT solutions and provides managed services globally. In the Consulting and Managed Services group, I worked with Seattle-area healthcare clients on initiatives involving healthcare equity, information systems (EHR), unified medical device systems, and IT infrastructure to help empower clinical and other staff with the information they need to care for their patients. I also worked cross-functionally on product, presales, and partnerships.

Kenmore, Washington, United States

Offering knowledge integration services across organizational lines to inspire unified actions toward shared goals.Client Engagement/Business DevelopmentDevelop collaborative relationships with decision makers; understand business drivers and strategic trends; identify opportunities; initiate and drive presales process from inquiry through contract and delivery; optimize customer satisfaction.Program Design and DevelopmentAssess, customize, and operationalize a new or… Show more Offering knowledge integration services across organizational lines to inspire unified actions toward shared goals.Client Engagement/Business DevelopmentDevelop collaborative relationships with decision makers; understand business drivers and strategic trends; identify opportunities; initiate and drive presales process from inquiry through contract and delivery; optimize customer satisfaction.Program Design and DevelopmentAssess, customize, and operationalize a new or growing program for sustainable, scalable, and adaptive success and customer satisfaction.Process Analysis / DocumentationUsing collaborative inquiry, discover and document complex, multi-team and cross-organizational processes. Provide "as-is" process maps; clarify optimization priorities; analyze opportunities for improvement; map recommendations.Program and Project ManagementShepherd projects end-to-end, with a focus on cross-organizational and cross-functional stakeholder engagement to ensure excellent delivery. Requirements validation; adaptive/iterative processes; eye-friendly, audience-targeted reporting and data-based judgment; vigilant risk management and schedule/budget governance. Show less

Greater Seattle Area

Python, MySQL, HTML/CSS

Greater Seattle Area

Due to COVID-19 / FY21 budget cuts, this contract role closed prematurely.Consulted for private pre-release feature preview program for Cloud & AI Security product development teams. Quickly ingested a complex body of technical and process information to address multiple goals.• Community Platform Migration: Collaborated on design and implementation of Teams group for multi-faceted private previews community, resulting in strong positive feedback from participants. Researched… Show more Due to COVID-19 / FY21 budget cuts, this contract role closed prematurely.Consulted for private pre-release feature preview program for Cloud & AI Security product development teams. Quickly ingested a complex body of technical and process information to address multiple goals.• Community Platform Migration: Collaborated on design and implementation of Teams group for multi-faceted private previews community, resulting in strong positive feedback from participants. Researched integration between Azure, O365, Teams, and SharePoint for optimal administration. Created templates for consistent branding across channels and co-administered group. • Optimization and Automation: Drafted high-level design for end-to-end knowledge integration to reduce administrative burden for program membership, participation, and communications, including project and content management and reporting. Mapped the logical and physical information flows for automation of program administrative tasks. Created and implemented Power Automate workflows to streamline processes. Documented processes and created templates to streamline content production.• Program Management: Worked closely with several product managers to scope, plan, and execute multiple concurrent previews on short timelines. Documented technical scope and preview instructions for participants. Assisted with new member requests (intake, vetting, onboarding). Show less

Greater Seattle Area

Full-time study; enrolled in Girandola Academy's Entrepreneurial Edge training under the ESD's Self Employment Assistance Program.

Greater Seattle Area

Acquired by IQVIA, HighPoint Solutions (Philadelphia, PA) provided technology services for pharmaceutical / biotech companies.Worked remotely and on customer site (Bothell) in a newly created client engagement role. Within six months, developed and implemented a thriving onsite program with a rapidly growing opportunity pipeline. This role was eliminated during post-acquisition corporate restructuring.

Greater Seattle Area

• Customer-facing management consultant, overseeing programs for IT managed services accounts and implementation projects.• Engaged in programs requiring a creative approach to improving or establishing systems and processes.• Led cross-functional process improvements with the back-office team and other departments, including BI report development and rollouts.• Business development successes include accepted proposals and signed statements of work for new projects.

Greater Seattle Area

Network infrastructure scaling & deployment for AWS data centers (contract)• Delivered multiple emergent projects on schedule under condensed timelines.• Onboarded quickly during Q4 and began delivering completed projects during holiday season.• Re-baselined and turned around troubled projects to deliver on time per updated schedules.

Bellevue, Wa

Consulting role in Cisco’s Advanced Services team serving Microsoft accounts.• Delivered wireless network deployments for data centers. Managed about 40 global sites (~ $5.2 million) while training and mentoring regional PMs; continued to manage 23 sites in Americas after regional handoff.• Implemented network solutions for Microsoft Retail new store openings worldwide, including flagship stores. Led cross-functional team, with partners, to support high volume of grand opening and Black… Show more Consulting role in Cisco’s Advanced Services team serving Microsoft accounts.• Delivered wireless network deployments for data centers. Managed about 40 global sites (~ $5.2 million) while training and mentoring regional PMs; continued to manage 23 sites in Americas after regional handoff.• Implemented network solutions for Microsoft Retail new store openings worldwide, including flagship stores. Led cross-functional team, with partners, to support high volume of grand opening and Black Friday sales. Our successes led to a new engagement with another Microsoft group, as we outperformed our direct competitor. Also managed network retrofit projects for existing stores.• Managed financials for $5 million/year program to deliver margins above as-sold targets; coordinated program for team of about 30 people covering an average of 7-9 projects. Produced executive review presentations, worked with senior PMs to determine resource allocations, onboarded new hires, administered internal and customer-facing SharePoint sites, and ensured ongoing PMO compliance. Show less

Seattle, Wa

Wrote, illustrated, and designed an eye-friendly training manual to help designers and other fashion professionals implement PLM (product lifecycle management) software. Documented over 50 procedures/topics (140 pages) in 6 weeks. Also helped with instructional design for training.

Bothell, Wa

Acquired by ThermoFisher Scientific, Westover Scientific (Advanced Microscopy Group) designed and manufactured microscopes for the life sciences.Managed multiple concurrent technical documentation projects, prioritizing and delivering documents on schedule under minimal direction. Coordinated new product development projects and project launches.• Helped overhaul product development process through effective facilitation and consensus building with 5 department heads.•… Show more Acquired by ThermoFisher Scientific, Westover Scientific (Advanced Microscopy Group) designed and manufactured microscopes for the life sciences.Managed multiple concurrent technical documentation projects, prioritizing and delivering documents on schedule under minimal direction. Coordinated new product development projects and project launches.• Helped overhaul product development process through effective facilitation and consensus building with 5 department heads.• Coordinated smoothest product launch in company history, on schedule, with no delays in the release to production phase.• Owned all technical documentation projects end-to-end. Designed templates and established style guides to streamline document production; instituted formal review procedures; organized and managed all technical publications. Show less

Contracted by Westover Scientific, Inc. for documentation project. The goal was to provide presentation-quality work instructions for assembly and testing to JDSU, the then-prospective purchaser of WSI's fiber division. My work supported the project and contributed to the successful deal. WSI then hired me on staff with their bioscience division, Advanced Microscopy Group.

Newark, Ca

Geo-Temp provided detailed subsurface imaging using patented, dual-band infrared technology.- Helped client win government contract by creating documentation to resolve blocking issue.- Researched and wrote cost accounting policy guidelines addressing agency’s specific concerns.- Edited monthly and final technical reports for the same government contract.- Created graphics to clarify key findings and data.

Undergraduate Study

3 years' undergraduate study

Undergraduate Study

Undergraduate study