Robin Moore Email & Phone Number

Louisiana, United States

Selling Medical Waste Disposal Services, DocuShred Document Destruction Shredding Services, Pharmaceutical Waste Disposal Services, HIPPA and OSHA Compliance Training and Medical Waste Disposal Supplies. Medical Disposal Systems Outside Sales Representative is responsible for prospecting and obtaining new customers, building relationships and retaining existing ones. I work independently within my Louisiana, Mississippi, Alabama, and Florida Panhandle Sales Territory. I also work collaboratively with the sales team. This MDS Outside Sales Representative position develops and executes selling strategies that ensure revenue growth to meet and exceed sales goals by acquiring new Medical Disposal Systems customers. My role is also responsible for managing existing customer relationships through proactive retention strategies in successfully securing medical disposal waste and document destruction service agreement contract renewals. Preparing weekly sales bids and price quote proposals, completing weekly call report, cold calling new and existing customers. I am the main point of contact for my current book of business. I am constantly interacting with my MDS customers, business associations, Trade Shows, and identifying new opportunities within my customer base. I work diligently to gather contract expiration dates, documenting existing customer concerns and working with MDS District Offices to satisfy customer requests for service.

Gulf Division La., Ms., Al. And Fl.

Responsible for attaining Movable Medical Equipment - MME revenue goals and maintaining share within existing accounts in the Gulf Division Territory. My primary objectives and responsibilities included owning key customer outcomes (product adoption and utilization, retention, customer health) for a specified group of Healthcare facilities - Encompass Health Rehabilitation Hospitals, Select Specialty Hospitals, HCA, and Government Veterans Healthcare Systems. I was expected to convey medical equipment rental information to my healthcare customers in a clear, compelling way that will positively affect their rental thoughts and actions. The COS position was also expected to qualify and close all business opportunities in the Gulf Division Territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan. Deliver insights and actionable next steps based your analysis of the facilities buying and rental patterns and on captured customer interactions to my designated Territory Executive sales team. Build and maintain a collaborative partnership with field sales teams in developing customer, product and service knowledge while performing selling activities and articulating how the Equipment Value Management framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences. Leverage Customer Relationship Management (CRM) system to track and manage sales campaigns, customers, and opportunities. My other core expectations as defined and requested by my direct Inside Sales Manager and other sales leadership and district operations team leaders. Responsible for implementing, installing, and onboarding all Agiliti customers with MyAgiliti 2.0 online ordering portal account and worked with each account for any post Go-Live aftercare needed to ensure customer satifaction with MyAgiliti 2.0.

Gulf Division - La., Ms., Al., And Fl.

New Orleans, Louisiana, United States

Greater New Orleans Area

Responsible for the execution of implementing and installing Stericycle Rx waste compliance and Controlled Substance Rx waste disposal programs for Hospitals, Clinics, Surgery Centers, Cancer Centers, and Diagnostic Imaging Centers in LA., MS., AR., TX., and other special Stericycle territory install projects. My primary responsibility is to oversee and manage the Rx waste installation operations for all training materials and become the subject matter expert of various healthcare compliance regulations for each Rx waste installation. I focus and execute all my efforts in creating Rx waste educational strategies to relay vital training information related to Rx Waste Compliance Management Program. Provide Rx waste training to clinical and non-clinical staff in ICU, ER, Surgery Department, NICU, Radiology, L&D, Nursery, Med Surge Units, Telemetry Units, and Specialty Surgical Units. I work with all my Stericycle customer accounts to provide Compliance Expertise on hospital issues with EPA, DOT, OSHA, and TJC agencies. After the Stericycle Rx Waste Compliance Management Program has been successfully installed, I then move into the Post Installation stage and work with my Rx waste accounts on Rx waste aftercare. This allows me the opportunity to work with my Rx waste accounts and help them achieve 100% Rx waste compliance disposal goals. I also help consult with my accounts by conducting medical waste stream audits for a complete waste stream analysis. Again, the goal to achieve 100% Rx waste compliance and help my hospital customers to minimize waste being generated to identify cost reduction measures to help the hospitals lower their overall medical waste costs.

Baton Rouge, Louisiana Area

As a CPL Sales Account Executive, I was responsible for managing sales growth and customer account retention by using selling techniques for maintaining, retaining, up-selling current business in my sales territory assigned for Baton Rouge, LA. I provided ongoing and excellent customer service and fast problem solving resolutions along with all tasks associated with my CPL Sales Account Executive role. I was expected to offer my customers CPL product knowledge and laboratory expertise to enhance my overall productivity in my sales territory. and continue to build solid customer relationships. I would perform sales administration daily activities and tasks which also included addressing all billing and collection issues. I worked aggressively to meet monthly sales goals and quotas by always creating sales plan, creating expert sales tactics, utilizing up-sale strategies and keeping territory customer account analysis updated. I was always striving to enhance CPL's reputation in my sales territory by accepting ownership and accountability on all new and different customer requests and exploring new opportunities to bring CPL value to my customers.

Baton Rouge, Louisiana Area

I was hired by Northfield Instrument Services to open a brand new sales territory in Louisiana in 2005. My primary job responsibility was to establish new Northfield Instrument Services accounts. I implemented comprehensive surgical instrument repair programs and also established certified pre-owned medical equipment sales for my customers. I was instrumental in gaining new GPO hospital accounts within my new territory. Provided quality customer service and guaranteed customer satisfaction on all surgical instruments and medical equipment repairs by complete management of all repairs. I worked one on one with each account to help target repair cost reduction. I provided loaner equipment to my customers while the customer's medical equipment was being repaired by NIS. I made all the loaner arrangements for my customers on delivery and loaner pick-up and return to NIS. I implemented and executed efforts in my territory to ensure that all repair service and delivery of customer repaired equipment was completed in the quoted repair time. In all my NIS product sales presentations, I would use my surgical instrument repair and medical equipment product knowledge to successfully sell all NIS repair product lines to Hospital Surgery Departments, Specialty Surgical Departments - Cath Lab, Endoscopy, Same Day Surgery, Outpatient Surgery Units, Surgery Clinic, Sterile Processing Department and BioMed Departments. I utilized my excellent communication skills both verbal and written to communicate surgical repair estimate quotes to secure the customer's agreement and Purchase Order information before any repair work could begin. I was always working and building my new NIS customer relationships to build territory sales revenue. I was key in scheduling and performing proactive surgical repair maintenance programs on surgical specialty procedure trays. My Northfield Territory Account Manager was a 1099 sales position.

New Orleans, La.

As a Sales Account Representative for Owens & Minor, I was responsible for traveling to all my hospital account locations to provide optimum customer service and make sure that I handled all the hospital's medical supply distribution needs. This was done by addressing all customer medical supply request and focusing on resolving any medical product shortages or stock outs with the Owens & Minor warehouse. I was always selling and presenting the Owens & Minor private product line label called MediChoice. As Owens & Minor would introduce new MedChoice products into the medical supply distribution market. I would meet with the my hospital customers to convert and transition to the Owens & Minor MedChoice medical products. I would make the MediChoice sale by selling features and benefits and why the MediChoice product was the best medical product for their hospital to be using for patient treatment. My MediChoice product conversion sales meetings was taken with the consultation meeting approach with my customers. I was the MediChoice sales expert on persuading my hospital customers to convert to Owens & Minor MediChoice medical products. I would also function as the Owens & Minor liaison between my hospital customer and the medical product manufacturers to determine and verify accuracy of medical product supplies and begin stocking these medical products in the Owens & Minor warehouse. I would sometimes need to research new medical supply products for my hospital customers to also begin stocking for the hospital. This research would include determining the hospital's estimated usage and make sure that I requested the correct stock inventory to present any product stock outs for the hospital. I always wanted to ensure just in time delivery for my hospital customers. I would be instrumental in getting new GPO purchasing contract agreements loaded with the hospital's new GPO contract pricing.

Dallas/Fort Worth Area

As a Business Development Representative, I was responsible for identifying and qualifying all new potential pharmaceutical distribution accounts for Morris & Dickson. I would meet with Pharmacy Directors to present the complete Morris & Dickson pharmaceutical distribution products and services. I would also be expected to meet with Director of Materials Management and Purchasing Department on Request for Proposals. I was responsible for managing the potential pharmaceutical distribution opportunity through the complete sales cycle. I really enjoyed building customer relationships from prospecting and qualifying and then finally closing the sale and getting that signed customer contract.

New Orleans, La.

Pharmaceutical Distribution sales for McKesson Health Systems for account development and account management for all on-going account maintenance especially for specific healthcare organizations in my assigned territory. I was responsible for providing McKesson pharmaceutical distribution services for LA., MS., AL. and Florida panhandle. I interacted and regular scheduled meetings with Pharmacy Directors, Asst. Pharmacy Directors, Pharmacy Buyers, and other hospital Key Decision Makers that would have a role that would influence and impact McKesson Health System purchasing contract decisions. I was always demonstrating McKesson Health System products and services knowledge to all my hospital contacts to continue to steer the hospital's increased business volume and closing new hospital pharmaceutical distribution accounts.

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies, 2.5

Activities and Societies: Delta Gamma Sorority

General Studies, 3.0

Activities and Societies: Baptist Student Union