Robin Wright Email & Phone Number

Currently working with several companies on a volunteer basis.Former Business Analyst who led teams in high profile projects, assembled the right people, gathered resources, and motivated people to go the extra mile. All projects completed on time, within budget, and problem free installations, even when people said it “can’t be done.” At Discover Financial Services, I led a project to implement a Warehouse Reward program, aimed at attracting new customers resistant to these programs. I analyzed the risks and convinced skeptical leadership that it was possible to overcome the system’s checks and balances. After approval was given, a team of fourteen was created to review the loopholes in the systems. We collaborated with other business areas to make the necessary changes. Louise Rademan and Anna Mendoza Hill helped make this project a phenomenal success, which generated $50 Million.Also at Discover Financial Services, an Executive Vice President assigned me a project aimed at increasing brand loyalty. He wanted to reduce the two day turnaround for Cashback bonus rewards to under one minute. A team of twenty was assembled from fifteen different corporate areas. We discussed the feasibility and determined that the project could be completed. The project was underway and near completion, when we found a communication link was failing. The team member assigned to the task had given up, saying it couldn’t be done. Because I get to know people throughout the organization, I knew who could resolve the issue. I contacted her, and she helped outside of normal work hours. She (Dona Bell) resolved the issue within two days, allowing us to complete the project adding a great value to our customers in time for the holiday season.

Listed skills include Analysis, Program Management, Budgets, Visio, and 15 others.