Robin Nelson Email & Phone Number

Round Rock, TX, US

Austin, Texas

Greater Austin, Texas Area

QUICKER - BETTER - CHEAPER Which is most important to your organization?I partner with clients to accelerate quality improvement through strategic workflow and process optimization, creating cost savings by eliminating errors and waste, and deep-dive data analysis of quality metrics and key business performance indicators.

Austin Area, Texas

• Functioned as an internal resource on quality to four distinctively diverse business units, client communication, and training; served in a leadership capacity on the Executive Quality Council and area-specific quality.
• Recognized for outstanding leadership and facilitation of INGAA Foundation quality and safety workgroups developing consensus guidelines that are adopted by pipeline owners and their construction contractors.
• Directed root cause investigations and any quality improvement initiatives that arose as a result.
• Designed a custom CAPA track system, client feedback processes, and “lessons learned” knowledge management application to enhance results on multiple projects/assignments.
• Provided Black Belt leadership for Lean Six Sigma operational excellence projects such as project billing improvements, cost impact analysis of rework, standard rate initiative for margin improvement, and subcontractor.
• Headed project management for Environmental, Health, and Safety (EHS) quality and performance programs.

Austin Area, Texas

• Established Quality Management Policy for authorization and distribution by TRC’s Executive Management Team.
• Contributed to development of quality management plans for each operational sector (energy, environmental, and infrastructure) in compliance with ISO 9001 requirements; focused on managing quality across all lines of.
• Served as Chairman of TRC Quality Council, hosting monthly meetings, sponsoring quality self-assessment programs, overseeing peer review documentation audits, and ensuring procedure changes comply with QM policy.
• Led quality training and coaching of discipline-specific quality specialists while training team members on root cause investigations, quality auditing, corrective actions, and quality communications.
• Developed custom quality programs for transportation design (bridge/roadway) and civil engineering (municipal sewer system upgrade) projects while serving as Project Quality Manager.
• Delivered project leadership on the redesign of Natural Gas Pipeline Construction Contractor Safety Management Program; hosted developmental workshops, streamlined contractor evaluation/selection process, improved.

Austin, Texas

• Developed, published, and trained personnel on a Quality Management Plan that was consistent with core elements of ISO 9001; headed area-specific quality program development for Air Measurements Services Practice.
• Formulated 100+, EPA-compliant standard operating procedures as well as a standardized field data collection form.
• Headed a custom FDA-compliant laboratory quality program for a chemical manufacturing plant, including an SOP manual, equipment and method validation protocols, and standardized bench sheets/data logs.
• Trained laboratory manager and assisted with on-site FDA audit and corrective actions to audit findings.

Austin, Texas

• Headed environmental management and RCRA permitting projects, managing cross-discipline teams, schedules, costs, scope, and staff development; handled client, regulatory, and public communications.
• Led environmental site investigations and monitoring while overseeing RCRA Class 1,2, and 3 permit modifications and renewals; prepared engineering and technical reports.
• Trained and directed project chemists in performing data analysis, validation, and usability interpretations.*Career Note: Prior experience includes Project Manager and Project QA Coordinator at Radian Int./URS.