Created instructor-led and distance learning solutions; designed and developed overall multimedia communication plansToyota Canada Inc., Toyota Technology Expert TrainingToyota Canada Inc., Lexus Technology Specialist TrainingLexus DEFINED brand immersion tourLexus LIVE in-dealership broadcastsLexus Specialist ChannelLexus Delivery and Technology Specialist TrainingMercedes-Benz Financial Lease-End Communications and TrainingMercedes-Benz Reputation Management E-LearningLexus Experience Challenge 2015 - 2017Lexus L Certified TrainingLexus New Dealer OrientationLexus Service Recall E-Learning

Materials for APEX, Marketing Labs Inc., Key Marketing, Freeman, ES3, Carology, Pale Blue Design, Hodges-Mace, AMCI, Emerald Atlantis, Maritz, System D, Sand Media and ViSalus.CREATIVE DIRECTION, STRATEGY AND PROJECT MANAGEMENT–The Lexus Certified Pre-Owned Experience 2013 (APEX)–IS Delivered: 2014 IS Launch Technology Training 2013 (APEX)–Lexus Technology Center Program Launch 2011 - 2013 (APEX)–Independence Blue Cross 2013 Medicare Presentation (Sand Media)–Hodges-Mace Enrollment Materials & Case Studies 2011 CREATIVE AND MARKETING COPY–Texas Health Resources Monthly Newsletters April 2010 – April 2013 (System D)–Lexus Technology Center Newsletters 2012 - 2013 (APEX)–Health and Wellness Articles 2012 - 2013 (ViSalus)–Independence Blue Cross 2012 (Sand Media)–Lexus Technology Center Business Development Plan 2012 (APEX)–University of Phoenix Workforce Solutions 2012 (Marketing Labs Inc.)–2013 Lexus GS Launch 2012 (APEX)–Acura RDX Launch 2012 (APEX) –Toyota Drive Center 2011 (AMCI)–Emerald Atlantis Business Plan 2011 –Fiat 500 Launch (AMCI)–Toyota Regional 2012 Camry Launch (APEX)–Acura Concierge Program 2011 (AMCI)–Volkswagen Passat Training Launch 2011 (APEX)–Toyota Drive Center 2010-2011 (AMCI)–Hodges-Mace Enrollment Materials, Case Studies 2011 INSTRUCTIONAL DESIGN–The Lexus Certified Pre-Owned Experience 2013 (APEX)–IS Delivered: 2014 IS Launch Technology Training 2013 (APEX)–Lexus Delivery and Technology Training 2011 – 2013 (APEX)–Lexus Certified Pre-Owned ILT 2012 (APEX)–Lexus Loaner Car ILT 2012 (APEX)–Lexus New Dealer Orientation ILT 2012 (APEX)–Toyota e-Learning Courses 2012 (Carology)–Scion FR-S e-Learning 2012 (Pale Blue Design)–Mazda Vehicle Remarketing Operations Guide and QRG 2011 & 2012 (ES3)–Audi Premium Performance 2011 (APEX)–Kia Training Workbooks and Facilitators' Guides 2010-2011 (ES3)–Toyota and Lexus e-Learning Courses 2010-2011 (MBS)PROPOSALS–Numerous companies; list available upon request

Songwriter, artist

Mercedes-Benz Product Concierge Training: March 2014 - presentLexus Technology and Delivery Specialist Training: January 2012 - presentHonda in the Zone Competitive Comparison Training: October 2014 - present

CREATIVE AND MARKETING COPY–Lexus Pursuit of Innovation 2007-2009 (website copy, brochures, emails, pursuit stories)–Prius Connection 2008-2009 (website copy, travel itineraries, invitations, emails, welcome letters)–Prius Priority 2009 purchase program (website copy, emails, letters)–Nissan Opening Day Ceremony trivia questions 2008–Lexus National Dealer Meeting 2009 (brochure and letter)–Elite of Lexus 2009 (brochure and letter)–Lexus New Owner Welcome 2009 (website, brochure, letters, billing inserts, one-sheet) –Lexus Crown Jewel for Maritz Travel (program website, travel descriptions and itineraries)PROPOSALSWritten in response to RFPs from clients in several different industries.

Wrote Staff Scheduler and Productivity Reporter software manuals and installation instructions. Wrote and edited various business documents and marketing materials.

Tested new software and wrote software manuals