Robin Hilton Email & Phone Number

Dallas, NC, US

United States

Charlotte, North Carolina Area

Charlotte, North Carolina Area

RESPONSIBILITIES:Daily administration and support Salesforce Sales including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validation rules.Work with end-users to create and manage complex Workflow Rules, Validation Rules, Flows, and Visual Flows/Processes, that meet.

Active DirectoryExchangeSharePoint OnlineMaintains users/groups Provide end user training

Manages system security, system patching and upgradesDeploys custom developed and third-party SharePoint solution packagesConfigures SharePoint services and settingsDocuments SharePoint configuration and architectureManages site quotas and file size limitsManages content databases and creating new ones as requiredAdministers and maintains sites and.

Build and manage complex workflows for capital expenditures, employee on-boarding/off-boarding, etc

Charlotte, North Carolina Area

• Daily administration and support of Sales and Service users,including but not limited to managing multiple user setup, profilesand roles, creation and customization of objects, fields, record types, pagelayouts
• Work with management, strategic planning & analysis staff andend-users to create and manage complex workflow rules, datavalidation rules, and approval processes
• Develop and create customized reports and dashboards
• Create and document application requirements by working togetherwith those involved in the development of program enhancementsand changes including program staff, programmers, strategicplanning and analysis staff.
• Manage the software testing process, which includes devising testplans, creating test cases, establishing protocols and appropriatetesting environments and coordinating actual software testing;
• Keeping abreast of new Salesforce features and functionality andproviding recommendations for process improvements

Active recruiting, interviewing, hiring, and employee development.

Bachelor Of Arts - Ba, Anthropology, 3.77

Activities and Societies: magna cum laude, Recipient of Sabella Award, Lambda Alpha National Anthropology Honor Society Inductee

Associate Of Arts, Liberal Studies