· Founded the company, responsible for leading, planning, budgeting to support daily operations of business· Developed a customer service model tailoring to 2 specific industries (Residential & Real Estate Sales)· Strategized short- and long-term goals for company implementing benchmarks as key placements for success· Compare expenditures and actual financial gain and relate them to quarterly and annual budgets· Recruit/Hire qualified and skilled employees tailored to specific job titles and positions needed· Implemented a customer service model tailored to each specific customer needs or wishes· Created and implemented company IIPP for company. Lead weekly safety meetings with all employees· Work effectively and built lasting business relationships with homeowners, Realtors, Brokers, Decorators, Stagers, and Contractors.· Monitored and led all Safety training and protocols making safety top priority. To date, 1 minor job injury (12 years and counting).· Managed daily, weekly, and monthly P&L and adjusted accordingly.· Negotiated pricing with various Paint and Supply vendors cutting supply costs by 24%· Grew gross sales on average of 32% each year and increased workforce by 19% since inception· Elevated & promoted dozens of employees from within to key roles and positions in company (Leads, Foreman, Supervisors, Estimators, etc.)· Responsible for leading planning, budgeting, and direction of each project· Managed department operations by allocating resources, scheduling deliverables with staff, delegating daily responsibilities, evaluating challenges, and designing process & procedures that focused on continual improvement of financials of company and safety of all employees