Robin Taylor Email & Phone Number

Menlo Park, Ca, Us

Leader of teams in APAC and NA that provide concierge-level assistance to Sales navigating operation processes and programs. Passionate driver of cross-functional collaboration to improve governance of enablement documentation that lessens friction for Sales, ensures consistency of message across silos, and enables speed to revenue. Active contributor in initiative planning, UAT, enablement and process that enhance, improve and simplify.

Menlo Park, Ca, Us

Lead an international team supporting Sales with competitive, operational assistance to secure SaaS revenue. Crafted and conducted Enablement presentations to Sales leadership. Guided Sales through procedural and program changes while navigating Salesforce tools. Drove hiring, on boarding, and team vision.

Menlo Park, Ca, Us

Indianapolis, Indiana, Us

Player/coach SalesOps specialist supporting Sales with competitive, operational and marketing advantages to secure new logos. Guide Sales through procedural and quote positioning.Previous Roles at Interactive Intelligence:Strategic Accounts Manager (5 years):Account executive management building plans and objectives to increase revenue opportunities with global multi-million dollar strategic accounts. Key participant in $44M cloud purchase, managing quote to cash and back-end processes. Responsible for developing and growing the customer experience relationship.Senior RFP Specialist (4 years):Communication specialist responding to request for proposals (RFP) for a WW Sales corps. Key successes included wins at Fortune 100 companies contributing 50+ million in revenue. Implemented processes, project standards, KPIs and growth paths that exist to present-day. Conceptionalized and facilitated cross-functional confabs with subject matter experts to update, develop and maintain accurate database content.

Discovered and nurtured opportunities for Sales. Supported Sales with developing prospects/leads and supporting accounts. Awarded by president as account executive for company's largest strategic customer of $10M+ annual revenue. Wrote and edited sales material. Effected sales goals, communications with company president.

Account executive managing the marketing communication relationship for a Fortune 50 consumer goods corporation. Developed and executed creative plans that promoted Change Management initiatives within the Engineering Division. Wrote and edited technical training manuals. Revamped existing instructor-based training. Developed, designed, and wrote content for web-based trainings. Led developers and designer teams to accomplish deliverables of excellence, on-time and on-budget.

Bachelor’S Degree, Sociology And Journalism

High School, College/University Preparatory