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@syndigo.com
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Robin Wise is listed as Operations process and strategy | Team culture maven | Leadership | Product | e-learning | Web Content at MikMak, a company with 78 employees, based in Corvallis, Oregon, United States. AeroLeads shows a work email signal at syndigo.com, phone signal with area code 541, 415, and a matched LinkedIn profile for Robin Wise.
Robin Wise previously worked as Vice President Operations at Mikmak and Director, Product Operations at Firework. Robin Wise holds Bachelor Of Arts (B.A.), English And Professional Writing from Portland State University.
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AeroLeads found 1 current-domain work email signal for Robin Wise. Compare company email patterns before reaching out.
I have 15 years of experience in technology and I've held roles in all aspects of the customer journey. I am currently the Vice President of Operations at MikMak, a SaaS eCommerce insights solution, over two high-impact teams, implementation and customer support.
Listed skills include Technical Writing, Editing, Copywriting, Content Management, and 33 others.
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Lead the Client Services department at MikMak which includes implementation and customer support. Senior strategic leader, people manager, and mentor. I've worked to build a team of strategic and agile thinkers who deliver. I lead with empathy and encourage my teams to value open communication and kindness. I build strong teams and cross-functional.
Managed a team of 10 product operations experts. Product Operations focuses on supporting all aspects of the product lifecycle. Our main goal was to increase product visibility, collaboration, and communication. Created and optimized processes throughout the product lifecycle, including product launch, bug reporting workflow, customer feature requests.
Remote
Directly managed a team of 15 FTE and 3 FTE offshore team members. Completed a successful top-to-bottom people/process/systems restructure of the Implementation department. Developed full customer and internal training suite (virtual video learning, support email templates, job aids, customer journey visuals, knowledge articles). Redesigned SME micro-teams.
Nashville, TN
Supervised 13 FTE resources (PM, QA, DEV) on the professional services team while maintaining ownership of all active and potential projects in the workstream using Mavenlink.Managed and maintained healthy account relationships of over 50 + m2o accounts.Salesforce Administrator back-up and reporting SME, assisting teams cross-functionally.Assisted in.
San Francisco, California
Lead Content Curator for Marketing Cloud Support knowledge database. Managed multiple deadline-driven projects, and collaborated cross-functionally with R&D, engineering, customer support, and leadership. Utilized subject matter experts to ensure high-quality, concise, and technically accurate web content for customer consumption. Promoted customer.
Hillsboro, Oregon
Subject Matter Expert in reporting and dashboards, login troubleshooting, and feature activations and limits.Maintained a 9.5 or higher Customer Satisfaction Survey Rate. Certified Administrator, Advanced Administrator, and Developer.
Hillsboro, Oregon
Lead help writer for Yahoo! Games, Answers, Billing, Wallet, Accounts, Security, and Abuse. Collaborated with engineers, product managers, and marketing to create informative copy for product launches on a deadline.Took part in full restructure of the Yahoo! Help database, rewriting over 100 articles for new style guidelines and adjusted company tone.
Hillsboro, Oregon
I facilitated help to Yahoo! users on community forums, Yahoo! Answers, and via social media platforms, like Facebook and Twitter. Crafted concise answers to questions about Yahoo products, best practices for account security, and recovering a password.
Hillsboro, Oregon
Authored and edited high-quality technical content for the Yahoo! Help pages.Problem-solved escalated cases involving technical issues on the Yahoo! login page andinvestigated breaches of account security and safety.
Portland, Oregon
Assisted the News Copy Editors, Copywriters, and Design Team with daily tasks.Prepared a compilation of stories for the next issue and posted the current issue of the paper for the daily Editor's planning meeting. Uploaded the daily weather forecast from KGW.com, set the margins in InDesign, and then assigned a section and number for the morning paper..
Portland, Oregon
Co-taught a year-long course called Power and Imagination, a thematic course designed to insight critical thinking, and foster the development of core writing and reading skills for students. Developed lesson plans, and provided students with support in writing, critical thinking, reading comprehension, and classwork during three independently taught.
San Diego, California
Researched bands and upcoming events. Contributor to the weekly calendar of events, “Steppin’ Out With My Baby.”Attended magazine-sponsored events for marketing, such as live music, CD releases, and movie screenings.
Other employees you can reach at mikmak.tv. View company contacts for 78 employees →
Mark Thomas
Colleague at MikmakLagos, Lagos State, Nigeria, Nigeria
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AC
Alyssa Campanella
Colleague at MikmakBroomfield, Colorado, United States, United States
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NH
Nari Hua
Colleague at MikmakGreater Burlington Area, United States
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JJ
Jorge Jiménez
Colleague at MikmakMadrid, Community Of Madrid, Spain, Spain
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SD
Seydina D.
Colleague at MikmakParis, Île-de-France, France, France
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JT
Johanna Toiviainen
Colleague at MikmakSeine-Port, Île-de-France, France, France
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BM
Brittain Mansfield
Colleague at MikmakRaleigh, North Carolina, United States, United States
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KH
Katie Hallett
Colleague at MikmakGreater Paris Metropolitan Region, France
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GD
Geoffroy De Bellabre
Colleague at MikmakFrance, France
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GL
Grace Liesch
Colleague at MikmakCincinnati, Ohio, United States, United States
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Activities and Societies: Tennis, Ooligan Press (University publisher), volunteered at the John Wilson Room, wrote articles for the school.
Activities and Societies: Local language course, Travel WritingItalian language
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Robin Wise works for MikMak.
Robin Wise is listed as Operations process and strategy | Team culture maven | Leadership | Product | e-learning | Web Content at MikMak.
AeroLeads has found 1 work email signal at @syndigo.com for Robin Wise at MikMak.
AeroLeads has found 2 phone signal(s) with area code 541, 415 for Robin Wise at MikMak.
Robin Wise is based in Corvallis, Oregon, United States while working with MikMak.
Robin Wise has worked for Mikmak, Firework, Syndigo, Salesforce, and Yahoo.
Robin Wise's colleagues at MikMak include Mark Thomas, Alyssa Campanella, Nari Hua, Jorge Jiménez, and Seydina D..
You can use AeroLeads to view verified contact signals for Robin Wise at MikMak, including work email, phone, and LinkedIn data when available.
Robin Wise holds Bachelor Of Arts (B.A.), English And Professional Writing from Portland State University.
Robin Wise is listed with skills including Technical Writing, Editing, Copywriting, Content Management, Microsoft Office, Blogging, Newsletters, and Content Strategy.
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