Rob Mercier Email & Phone Number

United States

Development of user-facing web applications, including heavy use of* AWS S3, EC2, RDS/Aurora, CodeDeploy, Cognito, and Lambda (functions running Node JS)* VueJS for front-end development* PHP 7.x - 8.x for back-end development* Cypress automated testing* Jira, BitBucket, and Confluence* Jenkins for dev environment builds* BugHerd for user feedbackProvide mentorship for other developers, including contract/temporary developersCode reviews, coding style guides, suggested performance improvements, and auditing code changes for application-wide ramificationsPair programming and “rubber duck” sessions with engineering team as a whole, as well as architecture discussions with Director of Engineering for new featuresEngage with customers/end users in troubleshooting and support sessions, including real-time debugging where applicable, and Jira ticket creation for bug fixes/feature enhancements where neededProvide “last-mile” requirements refinement of existing ticketsEngage with customers/end users to determine requirements for new feature requests, existing feature refinements, and deprecated feature removalRewrite and maintain API integration documentation

LAMP stack development for user-facing public web applications, as well as administration consoles and dashboards, API integration with 3rd-party CMS & ESP (Email Service Provider) systems. Client and partner communication for inter-system integrations.Serve as team lead/technology lead for business-facing and public-facing applications.Provide guidance to development teams for new technology adoption, coding best practices, and whole-business application integration. Provide business rules and domain history as relates to application enhancements and bug fixes.Provide architecture guidance and feasibility documentation for enhancement requests and new features. Serve as bridge between business owners and development teams to arrive at solutions that best fit business needs, while maintaining development practices.Create proof-of-concept applications using new technologies (microservices concepts, Docker, AWS) and guidelines to development team for application re-architecture and maintenance.Key technologies include PHP, MySQL, HTML, CSS, JavaScript/JQuery/AJAX, XML, Docker, AWS (API Gateway, ECR, ECS, EC2, S3).Help improve business product owners/end users and development team communications through agile processes. Backlog management and Kanban, process change and facilitation, strong teamwork, and cross-application/cross-platform collaboration.

Topsfield, Ma

Full LAMP stack development for user-facing public web applications, as well as administration consoles and dashboards. Key technologies include PHP, MySQL, HTML, CSS, JavaScript/JQuery/AJAX, XML, Selenium WebDriver, and various free & open source tools.

* Campaign planning, content selection, and production of daily e-newsletters* Building brand, membership, network opportunities, and other programs supporting the growth of Pure Incubation online communities in the companies’ vertical markets* Marketing to online member audiences to grow community, foster ongoing relationships, and create a positive member user experience

Coordinate and execute email marketing programs to physician communityDevelop, track, and report performance measurements for community moderation and supportTake in and resolve incoming day-to-day email and phone support requests from members of the physician communityStay connected to member satisfaction levels. Proactively work with the necessary departments to improve overall satisfaction

Lead GenerationCreated & edited content for business-to-business marketing newslettersCreated & edited HTML & text templates for newslettersDesigned newsletter/Website functionality that immediately increased lead conversions by 50%E-mail MarketingImplemented global redesign of all Web Buyer's Guide newslettersCreated new design for 4 additional Web Buyer's Guide newslettersImproved IP sender reputation for Web Buyer's Guide brand newsletters to an average of 95%Maintained exceptionally low spam/abuse complaint levels for Web Buyer's Guide newslettersSocial MediaIncreased Web Buyer's Guide Twitter followers by approximately 32% per monthImplemented plan to increase Web Buyer's Guide presence across various social media networksImplemented social media marketing along with newsletter marketing initiativesUtilized various tracking and social marketing tools to further Web Buyer's Guide lead generation and demand generation initiatives

Instruct students in electric and acoustic guitar, music theory, audio recordingProvide sound reinforcement for a number of bands and/or live music venuesProvide audio recording for a number of bandsResponsible for all business activities, including marketing, invoicing, accounting, Website design and maintenanceProvide a yearly student recital, including booking the recital hall, providing all sound reinforcement equipment and services and setting up post-recital reception